Alert script won't run under ActiveIQ 9.7P1

DCB_Colorado — Wed, 04 Jun 2025 10:50:26 GMT

I created a new server - Windows 2019 Standard (VM)

1. Installed OCUM 9.5.

2. Restored backup from our current OCUM 9.5 server.

3. During validation, alert scripts wouldn't run. No indication in ocum-script.log of even an attempt to run.

4. Upgraded to ActiveIQ UM 9.7P1 successfully (which is the end state we were going to) to see if it fixed the problem.

5. Alert script still won't run. No indication in ocum-script.log either.

6. Have a current ticket open but no joy so far.

Any ideas?

Thanks for any pointers!

Re: Alert script won't run under ActiveIQ 9.7P1

andris — Sat, 10 Oct 2020 19:20:34 GMT

This discussion area is for the NetApp Active IQ web portal and related AutoSupport topics.