topic Active IQ unified manager 9.7 in Active IQ and AutoSupport Discussions

Active IQ unified manager 9.7

Netapp_maniac — Wed, 04 Jun 2025 10:18:15 GMT

Hello Folks ,

Active IQ unified manager 9.7 has been configured on server A , I am trying to access it thru Server B . It throws error telling "took too long to respond"

Is it like it can only be accessible on serverA or can also access over other machines over the same network.

If yes, Please help me with the steps to resolve this.

Thanks in advance !!

Re: Active IQ unified manager 9.7

pedro_rocha — Mon, 26 Jul 2021 14:25:02 GMT

Hi,

AIQUM is a web app, so you should access it using a supported browser over the network pointing to the IP/name of the server you installed it on.

Can you access it from server A?

Regards,

Pedro

Re: Active IQ unified manager 9.7

Netapp_maniac — Tue, 27 Jul 2021 11:42:07 GMT

Yes , i am able to access one server on which it is being installed and configured . Does it any additional configuration or setting to make it enable to access over remote machines ?

Re: Active IQ unified manager 9.7

pedro_rocha — Tue, 27 Jul 2021 17:29:54 GMT

Hi,

Are you installing it on Windows or Linux?

Any local firewall enabled?

Using telnet from server B can you tell that port 443 is open on server A?

Regards,

Pedro