Netapp Active IQ Performance Windows issue

MohammadAta — Wed, 04 Jun 2025 10:01:26 GMT

hi all ,

currenlty i have isssue with Netapp IQ Performance tap is is showing the below error :

""Performance details are not available for this system. Click here to know more about the potential reasons for data not being available.""

any idea what could be the reason ?

Re: Netapp Active IQ Performence Windows issuw

RossC — Thu, 28 Apr 2022 11:57:55 GMT

Hi @MohammadAta

Are you referring to ActiveIQ Digital Advisor (activeiq.netapp.com) or ActiveIQ Unified Manager?

If you're referring to ActiveIQ Digital Advisor, this is generally because our platform is not recieving the performance information from the AutoSupport (ASUPs) data being sent back to us.

A good place to start is here - https://kb.netapp.com/Advice_and_Troubleshooting/Data_Infrastructure_Management/Active_IQ_Digital_Advisor/Active_IQ_Digital_Advisor_error%3A_%22Performance_details_are_not_available_for_this_system%22

topic Re: Netapp Active IQ Performence Windows issuw in Active IQ and AutoSupport Discussions

Netapp Active IQ Performance Windows issue

Re: Netapp Active IQ Performence Windows issuw