topic Autosupport problems since 30th december 23? in Active IQ and AutoSupport Discussions

Autosupport problems since 30th december 23?

Stefan_R — Wed, 04 Jun 2025 09:42:42 GMT

Hi,

have now two different customers and different systems where the systems can't send their Autosupport data.

Has NetApp here a problem?

Kind regards

Stefan

bretta — Mon, 01 Jan 2024 15:04:28 GMT

There is an issue which the team is fixing right now. I will post when it is resolved.

Stefan_R — Tue, 02 Jan 2024 08:20:27 GMT

Looks better now, last night i got no infos from our Unified Manger that Autosupport data can't be send.

bretta — Tue, 02 Jan 2024 14:38:56 GMT

Yes, it has now been resolved. If you have any additional problems, let us know.