The following shows in an autosupport: "the following device(s) have not taken expected addresses"

raytrixsa — Thu, 05 Jun 2025 06:44:00 GMT

A disk wzas replaced on a DS14MK4 shelf. Firmware is up to date. The following message shows in the autosupport:

Sun Oct 2 08:46:11 EST [: ses.drive.missingFromLoopMap:CRITICAL]: On adapter 5c, the following device(s) have not taken expected addresses: 5c.112 (shelf 7 bay 0)

And SYSCONFIG -A shelf a shelf 7 where a shelf 7 does not exist.

System is multi-path HA.

FC DEVICE MAP shiws:

Loop Map for channel 6c:

Translated Map: Port Count 86

0 97 98 99 96 100 101 102 103 104 106 107 105 108 109 81

82 83 80 84 85 86 87 88 90 91 89 92 93 65 66 67

64 68 69 70 71 72 74 75 73 76 77 113 114 115 48 116

117 118 119 120 122 123 121 124 125 33 34 35 32 36 37 38

39 40 42 43 41 44 45 17 18 19 16 20 21 22 23 24

26 27 25 28 29 7

Shelf mapping:

Shelf 1: 29 28 27 26 25 24 23 22 21 20 19 18 17 16

Shelf 2: 45 44 43 42 41 40 39 38 37 36 35 34 33 32

Shelf 3: XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX 48

Shelf 4: 77 76 75 74 73 72 71 70 69 68 67 66 65 64

Shelf 5: 93 92 91 90 89 88 87 86 85 84 83 82 81 80

Shelf 6: 109 108 107 106 105 104 103 102 101 100 99 98 97 96

Shelf 7: 125 124 123 122 121 120 119 118 117 116 115 114 113 XXX

Any thoughts? No help in KB search.

Re: The following shows in an autosupport: "the following device(s) have not taken expected addresses"

dougsiggins — Mon, 10 Oct 2011 19:50:44 GMT

Did you replace a disk and this occurred? Remove ownership on that spare disk you put in and take it back out. If that fixes the issue I would get another spare sent. Sometimes the act of just taking it out and putting it back in remedies the issue.

topic Re: The following shows in an autosupport: "the following device(s) have not taken expected addresses" in Active IQ and AutoSupport Discussions

The following shows in an autosupport: "the following device(s) have not taken expected addresses"

Re: The following shows in an autosupport: "the following device(s) have not taken expected addresses"