topic Re: Premium AutoSupport in Active IQ and AutoSupport Discussions https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Premium-AutoSupport/m-p/28961#M431 <HTML><HEAD></HEAD><BODY><P>Hello Richard!</P><P></P><P>As an avid fan of using the Premium Autosupport feature myself, I understand your strife</P><P></P><P>I happen to use its functions on a number of computers and browsers (Including Firefox, IE6, IE7 and IE8)</P><P>However, out of all of those versions - the common element is that it happens to use Java</P><P></P><P>If I'm going to encounter problems most times - causing me to close my browser from things not loading - It is typically Java.</P><P></P><P>Which particular version (latest? MS or JRE version?) of Java do you happen to be using?</P><P></P><P>I'm working fine with Version 6 Update 7 (Which has been reported to have issues with some applications elsewhere, but I'm experiencing no issues here)</P><P></P><P>Let me know, hopefully a simple update of Java may be able to resolve your issues</P><P></P><P>Thanks for your question Richard,</P><P></P><P>Christopher </P></BODY></HTML> Sat, 09 Aug 2008 02:04:01 GMT kusek 2008-08-09T02:04:01Z Premium AutoSupport https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Premium-AutoSupport/m-p/28957#M430 <HTML><HEAD></HEAD><BODY><P>I was trying to load Premium AutoSupport, but when i go to that page, it sits there trying to load the page, but it only loads a couple of images and nothing seems to happen. Then the only way close internet explorer is to end task it.</P><P></P><P>Anyone used it or had the same issues??</P></BODY></HTML> Thu, 05 Jun 2025 07:34:06 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Premium-AutoSupport/m-p/28957#M430 lthtradmin 2025-06-05T07:34:06Z Re: Premium AutoSupport https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Premium-AutoSupport/m-p/28961#M431 <HTML><HEAD></HEAD><BODY><P>Hello Richard!</P><P></P><P>As an avid fan of using the Premium Autosupport feature myself, I understand your strife</P><P></P><P>I happen to use its functions on a number of computers and browsers (Including Firefox, IE6, IE7 and IE8)</P><P>However, out of all of those versions - the common element is that it happens to use Java</P><P></P><P>If I'm going to encounter problems most times - causing me to close my browser from things not loading - It is typically Java.</P><P></P><P>Which particular version (latest? MS or JRE version?) of Java do you happen to be using?</P><P></P><P>I'm working fine with Version 6 Update 7 (Which has been reported to have issues with some applications elsewhere, but I'm experiencing no issues here)</P><P></P><P>Let me know, hopefully a simple update of Java may be able to resolve your issues</P><P></P><P>Thanks for your question Richard,</P><P></P><P>Christopher </P></BODY></HTML> Sat, 09 Aug 2008 02:04:01 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Premium-AutoSupport/m-p/28961#M431 kusek 2008-08-09T02:04:01Z