topic FAS2240 Performance Data Issue in Active IQ and AutoSupport Discussions https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/FAS2240-Performance-Data-Issue/m-p/30086#M458 <HTML><HEAD></HEAD><BODY><P>Some days ago I need to examine the performance data of a 2240-4 cluster because customer reported me some issue.</P><P>I was really surprised to discover that, nevethelesee the FAS regularly send out all its autosupport (HA managementt group such performance data, management log, weekly and so on) if I try to generate some automatic graph or report about performances tools report me that needed files/data are missed!</P><P></P><P>So that I've no data trend in MyAutosupport section, no FixIt/Performance Histogram from NTSTP or the Assessment Tools Portal. If I download the hourly stats file and I manually load it in the CMPG portal the received message is quite laconic. Systems have no data...Anyway if I go ahed and open the received ZIP file the Excel reports me that a lot of data files are missed!</P><P></P><P>What's going on? Another 8.1 bug?</P><P></P><P><IMG src="http://community.netapp.com/legacyfs/online/15337_ATP.jpg" width="750" /><IMG src="http://community.netapp.com/legacyfs/online/15338_FIXIT.jpg" width="577" /><IMG src="http://community.netapp.com/legacyfs/online/15339_MYAS.jpg" width="561" /><IMG src="http://community.netapp.com/legacyfs/online/15340_XLS.jpg" width="1082" /></P></BODY></HTML> Thu, 05 Jun 2025 06:29:40 GMT gmilazzoitag 2025-06-05T06:29:40Z FAS2240 Performance Data Issue https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/FAS2240-Performance-Data-Issue/m-p/30086#M458 <HTML><HEAD></HEAD><BODY><P>Some days ago I need to examine the performance data of a 2240-4 cluster because customer reported me some issue.</P><P>I was really surprised to discover that, nevethelesee the FAS regularly send out all its autosupport (HA managementt group such performance data, management log, weekly and so on) if I try to generate some automatic graph or report about performances tools report me that needed files/data are missed!</P><P></P><P>So that I've no data trend in MyAutosupport section, no FixIt/Performance Histogram from NTSTP or the Assessment Tools Portal. If I download the hourly stats file and I manually load it in the CMPG portal the received message is quite laconic. Systems have no data...Anyway if I go ahed and open the received ZIP file the Excel reports me that a lot of data files are missed!</P><P></P><P>What's going on? Another 8.1 bug?</P><P></P><P><IMG src="http://community.netapp.com/legacyfs/online/15337_ATP.jpg" width="750" /><IMG src="http://community.netapp.com/legacyfs/online/15338_FIXIT.jpg" width="577" /><IMG src="http://community.netapp.com/legacyfs/online/15339_MYAS.jpg" width="561" /><IMG src="http://community.netapp.com/legacyfs/online/15340_XLS.jpg" width="1082" /></P></BODY></HTML> Thu, 05 Jun 2025 06:29:40 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/FAS2240-Performance-Data-Issue/m-p/30086#M458 gmilazzoitag 2025-06-05T06:29:40Z Re: FAS2240 Performance Data Issue https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/FAS2240-Performance-Data-Issue/m-p/30091#M459 <HTML><HEAD></HEAD><BODY><P>This sounds a support related question.&nbsp; Using your NetApp SSO account login,you can check for known bugs or open a support case in <A href="http://support.netapp.com" target="_blank">NetApp Support </A></P></BODY></HTML> Mon, 16 Apr 2012 20:19:55 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/FAS2240-Performance-Data-Issue/m-p/30091#M459 crocker 2012-04-16T20:19:55Z