topic Re: ASUP Broken? in Active IQ and AutoSupport Discussions

ASUP Broken?

larry — Thu, 05 Jun 2025 07:07:48 GMT

Request Entity Too Large

The requested resource
/willows/login.do
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

Apache/2.0.63 (Unix) mod_jk/1.2.26 Server at asup-premium.corp.netapp.com Port 9000

Re: ASUP Broken?

manir — Wed, 29 Sep 2010 18:09:38 GMT

We know My ASUP sometimes experiance performance issues due to to some of long running queries and we are working on enhancing them.Please let us know when exactly in My ASUP do you receive this error message? Also update with the browser version that you might use.

Please advice.

thanks,

Manikandan R

Re: ASUP Broken?

kawai — Wed, 29 Sep 2010 18:15:08 GMT

i saw the same issue on my IE 7 but never encountered it on Firefox. I had to restart my PC to clear it out.

Re: ASUP Broken?

shankar_purohit — Wed, 29 Sep 2010 18:17:44 GMT

Please exclude me from this discussion.

Thanks

Shankar

Re: ASUP Broken?

larry — Wed, 29 Sep 2010 18:38:14 GMT

Request Entity Too Large

The requested resource

/willows/login.do

does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

Re: ASUP Broken?

larry — Wed, 29 Sep 2010 19:02:14 GMT

Yahoo IM broke all my browsers…working now

Larry Seratt

Professional Services Consultant

Northwest Enterprise Region

(360) 434-6813

Re: ASUP Broken?

russ_witt — Fri, 10 Dec 2010 21:37:47 GMT

I am seeing this same error. It started when I tried to download the grid of all machines from the company's Filers display.

I closed IE 8.0.7600, re-opened and still had the problem.

I shut down all IE 8 browser sessions and shut down IE, restarted and still had the same problem.

I rebooted my Win 7 Pro 64Bit machine and still had the same problem

I installed Mozilla Firefox and STILL had the same problem?!!!

Yet I can log in to Willow from another PC and it works as expected!? What is it in my IP stack that survives a reboot??

Anyone have any ideas?

I am trying to display the Willow Search Page http://now.netapp.com/willows/pri/search.do#search

Request Entity Too Large

The requested resource
/willows/login.do/
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.

Apache/2.0.63 (Unix) mod_jk/1.2.26 Server at asup

Re: ASUP Broken?

fhauntsman — Mon, 24 Jan 2011 04:48:33 GMT

Hi I had the same problem and solved by the following steps: Open IE Tools, Internet Options, Select Security Tab, Uncheck "Enabled Protected Mode" in the Internet Zone view.

Re: ASUP Broken?

deepakt — Mon, 22 Aug 2011 11:17:56 GMT

We have been able to fix this issue. Please let us know in case you experience it now.

Thanks

Deepak