topic Re: autosupport customized system notifications in Active IQ and AutoSupport Discussions

autosupport customized system notifications

michelvankessel — Thu, 05 Jun 2025 06:37:22 GMT

Some time ago, I configured customized notifications on the ASUP site. This way I would only receive a notification in certain cases, like a system reboot, but not with a disk fail. All of the sudden, I cannot see this customized option anymore! I could see it on the bottom, in the right corner of the node dashboard, in the My Autosupport section Any idea? regards Michel

Re: autosupport customized system notifications

michelvankessel — Wed, 18 Jan 2012 15:18:22 GMT

I was able to discover the URL to access the site ( UID is a unique number in the NetApp Database). http://now.netapp.com/willows/pri/asup/notification.do?sipId=UID&method=viewNotification

The option was removed in My Autosupport 2.0, as far as I can see. below is a printscreen, you can see the "Customize Notification" option.

Re: autosupport customized system notifications

michelvankessel — Wed, 18 Jan 2012 15:21:13 GMT

Found a presentation from My Autosupport 1.9! But where is these days?

Re: autosupport customized system notifications

sudiph — Thu, 19 Jan 2012 06:09:47 GMT

Michel,

You probably have your Preferences set to "Raw AutoSupport" and not "Dashboard".

Once you change it to Dashboard, you will be able to see the Notifications.

You can change Preferences using the link on the top banner.

Thanks,

Sudip

Re: autosupport customized system notifications

andris — Thu, 19 Jan 2012 07:11:09 GMT

I can confirm that once you change your Preferences to "Dashboard" view, the bottom bar becomes visible. I deleted my earlier posts.

Re: autosupport customized system notifications

michelvankessel — Fri, 20 Jan 2012 15:16:20 GMT

Hello Andris

Thanks for that! I still believe it is a bug :-). It should still show the "customize notification" bottom, even after changing this preference. Don't you agree?

regards

Michel

Re: autosupport customized system notifications

andris — Fri, 20 Jan 2012 15:59:42 GMT

Yes, it's a bug, but not as critical as I first thought. It will still be put on the "list".