topic Re: Send AUSP from a Tracebal User ID in Active IQ and AutoSupport Discussions

Send AUSP from a Tracebal User ID

HENRYPAN2 — Thu, 05 Jun 2025 06:34:14 GMT

Dear Auto Support Gurus,

My security group new policy request all the AUSP (auto support) has to be send out from a traceable user ID.

Would you be kind enough to advice which action should be taken to meet that request?

FYI:

The current AUSP are send out in a format as <filer_name>@domain_name>

Thanks in advance & looking forward to hear from you soon.

Henry

Re: Send AUSP from a Tracebal User ID

andris — Tue, 21 Feb 2012 07:09:10 GMT

Can you clarify what a "traceable User ID" implications are from an SMTP perspective?

Alternatively, would switching to using HTTPS transport to NetApp be acceptable?

Re: Send AUSP from a Tracebal User ID

ern — Tue, 21 Feb 2012 08:43:30 GMT

My guess is the request that the SMTP "MAIL FROM:<xxxx>" field be set to something that can be identified.

By setting "options autosupport.from" to the desired identification, the problem can be solved. My understanding is the default for this is "postmaster@<filer's domain>".

Re: Send AUSP from a Tracebal User ID

HENRYPAN2 — Tue, 21 Feb 2012 13:17:27 GMT

Cool Rudy!

Let me try this better option :>)

This will make idetify which filers sent out the AUSP more diffcult :<(

Thanks

Henry

Re: Send AUSP from a Tracebal User ID

andris — Fri, 02 Mar 2012 07:53:16 GMT

Henry,

postmaster@xxx.com is only the default. You are free to make each filer's autosupport.from e-mail address unique.