topic Re: Updated data in Active IQ and AutoSupport Discussions https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/43010#M663 <HTML><HEAD></HEAD><BODY><P>These switches are all turned on</P></BODY></HTML> Tue, 05 Aug 2014 16:54:25 GMT RHORN1967 2014-08-05T16:54:25Z Updated data https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42976#M655 <HTML><HEAD></HEAD><BODY><P>Can someone tell me how to update autosupport data? Example is currently the data shows until 8/3. How do I load data for the past 24 hours?</P><P></P><P>Thanks in advance.</P><P></P><P>Ron</P></BODY></HTML> Thu, 05 Jun 2025 05:31:18 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42976#M655 RHORN1967 2025-06-05T05:31:18Z Re: Updated data https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42979#M656 <HTML><HEAD></HEAD><BODY><P>Generate the latest autosupport, open the case online or call support, inform them to have your autosupport updated. They will do it for you, said if you have issues or concerns to verify on the nodes.</P><P></P><P>thank you</P><P>AK G<BR /><BR /></P></BODY></HTML> Tue, 05 Aug 2014 14:59:51 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42979#M656 AGUMADAVALLI 2014-08-05T14:59:51Z Re: Updated data https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42983#M657 <HTML><HEAD></HEAD><BODY><P>Can you tell me the command to generate the autosupport? Is this something I will have to do every time I would like to view my latest data?</P></BODY></HTML> Tue, 05 Aug 2014 15:06:01 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42983#M657 RHORN1967 2014-08-05T15:06:01Z Re: Updated data https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42986#M658 <HTML><HEAD></HEAD><BODY><P>7-mode: options autosupport.doit now</P><P>c-mode: autosupport invoke -node &lt;node_name&gt; -type all -force ( do it for both nodes)</P><P></P><P>thank you</P><P>AK G</P></BODY></HTML> Tue, 05 Aug 2014 15:09:23 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42986#M658 AGUMADAVALLI 2014-08-05T15:09:23Z Re: Updated data https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42991#M659 <HTML><HEAD></HEAD><BODY><P>Ok I ran options autosupport.doit. It came back with "autosupport.doit MANAGEMENT_LOG"</P><P></P><P>Is this the correct log that contains the autosupport data?</P></BODY></HTML> Tue, 05 Aug 2014 15:09:50 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42991#M659 RHORN1967 2014-08-05T15:09:50Z Re: Updated data https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42996#M660 <HTML><HEAD></HEAD><BODY><P>just type "options autosupport.doit now" -it will take care of all information and covers all bases.</P><P></P><P>thank you,</P><P>aK G<BR /><BR /></P></BODY></HTML> Tue, 05 Aug 2014 15:12:47 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/42996#M660 AGUMADAVALLI 2014-08-05T15:12:47Z Re: Updated data https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/43000#M661 <HTML><HEAD></HEAD><BODY><P>So I took the autosupport file that was generated and uploaded it within My Autosupport. Now I see "<SPAN style="font-size: 11px;"> based on latest AutoSupport as on <STRONG>05-Aug-2014 08:10:16" but the data itself is still 3 days behind.<BR /></STRONG></SPAN></P></BODY></HTML> Tue, 05 Aug 2014 15:32:43 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/43000#M661 RHORN1967 2014-08-05T15:32:43Z Re: Updated data https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/43005#M662 <HTML><HEAD></HEAD><BODY><P>follow these commands:</P><P></P><P>options autosupport.performance_data.enable on</P><P>options autosupport.nht_data.enable on</P><P>options autosupport.local_collection on</P><P>options autosupport.doit now</P><P></P><P>thank you,</P><P>AK G</P></BODY></HTML> Tue, 05 Aug 2014 15:42:26 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/43005#M662 AGUMADAVALLI 2014-08-05T15:42:26Z Re: Updated data https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/43010#M663 <HTML><HEAD></HEAD><BODY><P>These switches are all turned on</P></BODY></HTML> Tue, 05 Aug 2014 16:54:25 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/Updated-data/m-p/43010#M663 RHORN1967 2014-08-05T16:54:25Z