topic Re: My AutoSupport Partner Access in Active IQ and AutoSupport Discussions https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-AutoSupport-Partner-Access/m-p/43187#M665 <HTML><HEAD></HEAD><BODY><P>It is most likely a product registration issue with the 3 missing systems - the partner info is not matching these systems, probably.</P><P></P><P>I would click on the "Feedback" link on the support site, pick "data issues", explain the problem, provide all of your details and partner details.</P></BODY></HTML> Fri, 02 Mar 2012 06:24:17 GMT andris 2012-03-02T06:24:17Z My AutoSupport Partner Access https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-AutoSupport-Partner-Access/m-p/43183#M664 <HTML><HEAD></HEAD><BODY><P>Hi</P><P></P><P>I have 12 FAS in our environment. I gived access to My Autosupport to our Partner, but for some reason he only see 9 of the 12. </P><P></P><P>Any Idea why ?</P><P></P><P>Thank you</P></BODY></HTML> Thu, 05 Jun 2025 06:33:23 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-AutoSupport-Partner-Access/m-p/43183#M664 ploufg 2025-06-05T06:33:23Z Re: My AutoSupport Partner Access https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-AutoSupport-Partner-Access/m-p/43187#M665 <HTML><HEAD></HEAD><BODY><P>It is most likely a product registration issue with the 3 missing systems - the partner info is not matching these systems, probably.</P><P></P><P>I would click on the "Feedback" link on the support site, pick "data issues", explain the problem, provide all of your details and partner details.</P></BODY></HTML> Fri, 02 Mar 2012 06:24:17 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-AutoSupport-Partner-Access/m-p/43187#M665 andris 2012-03-02T06:24:17Z Re: My AutoSupport Partner Access https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-AutoSupport-Partner-Access/m-p/43196#M666 <HTML><HEAD></HEAD><BODY><P>This is the way how the problem have been fixed</P><P></P><P>I ask them to get access to their autosupport web site.i found out that the FAS filer wasn't registered.</P><P></P><P>easy as 1.2.3.!!!!!!!! </P><P>;.)</P></BODY></HTML> Thu, 15 Mar 2012 18:51:49 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-AutoSupport-Partner-Access/m-p/43196#M666 ploufg 2012-03-15T18:51:49Z