autosupport can not be read, command terminated

seffysefix — Thu, 05 Jun 2025 05:38:32 GMT

Hi,

any idea why 1 of my controllers gave my this message when I try to run options autosupport?

this happened on every autosupport options.

thx

Re: autosupport can not be read, command terminated

SANJESHUF — Wed, 09 Apr 2014 10:14:35 GMT

check the security style of root volume /vol/vol0 , sometime it happens when the security style is ntfs .

Re: autosupport can not be read, command terminated

seffysefix — Wed, 09 Apr 2014 10:52:44 GMT

changed to Unix, still doesn't help, reboot?

Re: autosupport can not be read, command terminated

SANJESHUF — Wed, 09 Apr 2014 11:22:33 GMT

paste the output here if possible. and what version ontap you are using.

Re: autosupport can not be read, command terminated

seffysefix — Wed, 09 Apr 2014 11:47:38 GMT

netapp*> options autosupport autosupport.cifs.verbose off option autosupport.content: can not be read, command terminated (code=0xffffffff) autosupport.content unknown (value might be overwritten in takeover) option autosupport.doit: can not be read, command terminated (code=0xffffffff) autosupport.doit unknown option autosupport.enable: can not be read, command terminated (code=0xffffffff) autosupport.enable unknown (value might be overwritten in takeover) option autosupport.from: can not be read, command terminated (code=0xffffffff) autosupport.from unknown (value might be overwritten in takeover) option autosupport.local_collection: can not be read, command terminated (code=0xffffffff) autosupport.local_collection unknown (value might be overwritten in takeover) option autosupport.mailhost: can not be read, command terminated (code=0xffffffff) autosupport.mailhost unknown (value might be overwritten in takeover) option autosupport.max_http_size: can not be read, command terminated (code=0xffffffff) autosupport.max_http_size unknown (value might be overwritten in takeover) option autosupport.max_smtp_size: can not be read, command terminated (code=0xffffffff) autosupport.max_smtp_size unknown (value might be overwritten in takeover) option autosupport.minimal.subject.id: can not be read, command terminated (code=0xffffffff) autosupport.minimal.subject.id unknown (value might be overwritten in takeover) option autosupport.nht_data.enable: can not be read, command terminated (code=0xffffffff) autosupport.nht_data.enable unknown (value might be overwritten in takeover) option autosupport.noteto: can not be read, command terminated (code=0xffffffff) autosupport.noteto unknown (value might be overwritten in takeover) option autosupport.partner.to: can not be read, command terminated (code=0xffffffff) autosupport.partner.to unknown (value might be overwritten in takeover) option autosupport.payload_format: can not be read, command terminated (code=0xffffffff) autosupport.payload_format unknown (value might be overwritten in takeover) option autosupport.performance_data.doit: can not be read, command terminated (code=0xffffffff) autosupport.performance_data.doit unknown option autosupport.performance_data.enable: can not be read, command terminated (code=0xffffffff) autosupport.performance_data.enable unknown (value might be overwritten in takeover) option autosupport.periodic.tx_window: can not be read, command terminated (code=0xffffffff) autosupport.periodic.tx_window unknown (value might be overwritten in takeover) option autosupport.retry.count: can not be read, command terminated (code=0xffffffff) autosupport.retry.count unknown (value might be overwritten in takeover) option autosupport.retry.interval: can not be read, command terminated (code=0xffffffff) autosupport.retry.interval unknown (value might be overwritten in takeover) option autosupport.support.enable: can not be read, command terminated (code=0xffffffff) autosupport.support.enable unknown (value might be overwritten in takeover) option autosupport.support.proxy: can not be read, command terminated (code=0xffffffff) autosupport.support.proxy unknown (value might be overwritten in takeover) option autosupport.support.put_url: can not be read, command terminated (code=0xffffffff) autosupport.support.put_url unknown (value might be overwritten in takeover) option autosupport.support.to: can not be read, command terminated (code=0xffffffff) autosupport.support.to unknown (value might be overwritten in takeover) option autosupport.support.transport: can not be read, command terminated (code=0xffffffff) autosupport.support.transport unknown (value might be overwritten in takeover) option autosupport.support.url: can not be read, command terminated (code=0xffffffff) autosupport.support.url unknown (value might be overwritten in takeover) option autosupport.throttle: can not be read, command terminated (code=0xffffffff) autosupport.throttle unknown (value might be overwritten in takeover) option autosupport.to: can not be read, command terminated (code=0xffffffff) autosupport.to unknown (value might be overwritten in takeover) option autosupport.validate_digital_certificate: can not be read, command terminated (code=0xffffffff) autosupport.validate_digital_certificate unknown (value might be overwritten in takeover) netapp*> NetApp Release 8.1.2P3 7-Mode: Wed Feb 20 19:56:22 PST 2013

Re: autosupport can not be read, command terminated

SANJESHUF — Thu, 10 Apr 2014 05:07:49 GMT

options autosupport displays result unknown

KB ID: 2015666 Version: 2.0 Published date: 07/20/2012
Categories: Troubleshooting, clustered Data ONTAP

Symptoms

Running the options autosupport options command results in the output below for all AutoSupport options:

autosupport.support.enable unknown (value might be overwritten in takeover) option autosupport.support.proxy: can not be read, connection problem (code=0xffffffff)

Cause

In Data ONTAP 8, FilerView has the ability to modify the losk interface. If this happens, a line is added to the /etc/rc file, which looks like this:

ifconfig losk `hostname`-losk netmask 255.0.0.0

Solution

To resolve the issue, remove this line from the /etc/rc file and reboot the storage system.

Related Link:

BUG 464157

Re: autosupport can not be read, command terminated

seffysefix — Thu, 10 Apr 2014 07:58:34 GMT

I will try it.

thx

topic Re: autosupport can not be read, command terminated in Active IQ and AutoSupport Discussions

autosupport can not be read, command terminated

Re: autosupport can not be read, command terminated

Re: autosupport can not be read, command terminated

Re: autosupport can not be read, command terminated

Re: autosupport can not be read, command terminated

Re: autosupport can not be read, command terminated

options autosupport displays result unknown

Symptoms

Cause

Solution

Re: autosupport can not be read, command terminated