topic Re: My autosupport and flash cache in Active IQ and AutoSupport Discussions https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65859#M989 <HTML><HEAD></HEAD><BODY><P>you get only a simple massege if you add your support email to these noteto option. only for the new systems fas2240 for properly.</P><P></P><P>and for the systems fas3210 and fas3140 they have an issue with their memory. there will the flash cash card not work.</P></BODY></HTML> Tue, 31 Jan 2012 09:17:16 GMT jakob_bena 2012-01-31T09:17:16Z My autosupport and flash cache https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65836#M984 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P>I have several systems with flash cache . The configurations are fine ( options, licence, sysconfig,...) and i can see the cache usage with stats.</P><P>My autosupport reports a Risk ..... Saying That pamII module is not configured....</P><P>Did i miss something ? Is There à problem with my conf ? Or is it à problem with autosupport ?</P><P>TIA</P><P>Régis</P></BODY></HTML> Thu, 05 Jun 2025 06:36:10 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65836#M984 regis_carlier 2025-06-05T06:36:10Z Re: My autosupport and flash cache https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65840#M985 <HTML><HEAD></HEAD><BODY><P>Hi</P><P>You can check the status of the PAM module with sysconfig output.</P><P>once you see the PAM is installed in the output make sure license is applied (licese command) and options "flexscale.enable" is set to ON.</P><P>Kumaresan</P></BODY></HTML> Tue, 31 Jan 2012 07:20:18 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65840#M985 kumaraysun 2012-01-31T07:20:18Z Re: My autosupport and flash cache https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65845#M986 <HTML><HEAD></HEAD><BODY><P>Hi ,</P><P>thanks but </P><P>the card is seen as enable , the license is installed and options are configured .</P><P>I don't know why I've got this error in myautosupport.</P><P>Regis/</P></BODY></HTML> Tue, 31 Jan 2012 08:09:19 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65845#M986 regis_carlier 2012-01-31T08:09:19Z Re: My autosupport and flash cache https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65850#M987 <HTML><HEAD></HEAD><BODY><P>hello,</P><P></P><P>which ontap version did you use, and which system?</P><P></P><P>as i know, there are some problems with ontap8.x and flash cash / pam.</P><P></P><P>with ontap 8.1 autosupport only works with https, and there we can only use the option autosupport.noteto</P><P></P><P></P><P>regards</P></BODY></HTML> Tue, 31 Jan 2012 08:58:08 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65850#M987 jakob_bena 2012-01-31T08:58:08Z Re: My autosupport and flash cache https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65855#M988 <HTML><HEAD></HEAD><BODY><P>Hi ,</P><P>Thanks, </P><P>I use Ontap 8.1RC2 .... and autosupport transport is configured with mail .... <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P>I'll modify autosupport options to use https .</P><P></P><P>Regis/</P></BODY></HTML> Tue, 31 Jan 2012 09:07:34 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65855#M988 regis_carlier 2012-01-31T09:07:34Z Re: My autosupport and flash cache https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65859#M989 <HTML><HEAD></HEAD><BODY><P>you get only a simple massege if you add your support email to these noteto option. only for the new systems fas2240 for properly.</P><P></P><P>and for the systems fas3210 and fas3140 they have an issue with their memory. there will the flash cash card not work.</P></BODY></HTML> Tue, 31 Jan 2012 09:17:16 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65859#M989 jakob_bena 2012-01-31T09:17:16Z Re: My autosupport and flash cache https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65863#M990 <HTML><HEAD></HEAD><BODY><P>Thanks.</P><P>waiting for 8.1 final release <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P></BODY></HTML> Tue, 31 Jan 2012 12:53:28 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65863#M990 regis_carlier 2012-01-31T12:53:28Z Re: My autosupport and flash cache https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65868#M991 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>Be wary of this bug:</P><P><A class="active_link" href="http://now.netapp.com/NOW/cgi-bin/bol?Type=Detail&amp;Display=528631" title="http://now.netapp.com/NOW/cgi-bin/bol?Type=Detail&amp;Display=528631" target="_blank">http://now.netapp.com/NOW/cgi-bin/bol?Type=Detail&amp;Display=528631</A></P><P></P><P>Regards,</P><P>Radek</P></BODY></HTML> Tue, 31 Jan 2012 13:19:25 GMT https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/My-autosupport-and-flash-cache/m-p/65868#M991 radek_kubka 2012-01-31T13:19:25Z