BCM for W2k8/E2k7, SP1 error during Exchange Instance Recreation

vjohn — Thu, 05 Jun 2025 07:28:12 GMT

Client Production is:

2 node W2k8 cluster with E2k7

DR is: standby cluster w/ W2k8

We only have binaries installed. Followed https://now.netapp.com/Knowledgebase/solutionarea.asp?id=kb48096

to install BCM.

All stages of BCM failover successful except for "Exchange Instance Recreation"... Seeing the following error in BCM Report:

[5/11/2009 6:21:21 PM, (25)] The following server roles will be recovered
[5/11/2009 6:21:21 PM, (25)] Clustered Mailbox Server
[5/11/2009 6:21:21 PM, (25)] Performing Microsoft Exchange Server Prerequisite Check
[5/11/2009 6:21:21 PM, (25)] Configuring Microsoft Exchange Server
[5/11/2009 6:21:36 PM, (25)] Clustered Mailbox Server ... FAILED
[5/11/2009 6:21:36 PM, (25)] The Exchange Server Setup operation did not complete. For more information, visit http://support.microsoft.com and enter the Error ID.
[5/11/2009 6:21:36 PM, (25)] Exchange Server setup encountered an error.
[5/11/2009 6:21:36 PM, (31)] Setup.com completed with Return code: [1]
[5/11/2009 6:21:36 PM, (31)] Recovery of Exchange 2007 Clustered MailBox Server completed with error(s).
Please check the Windows Event Log for more details.[Error Code: 1]
Error Information: Please specify an existing server role(s) to uninstall.
Cluster Common Failure Exception: The group or resource is not in the correct state to perform the requested operation. (Exception from HRESULT: 0x8007139F)

[5/11/2009 6:21:36 PM, (31)] An error occured while recovering Exchange 2007 Clustered Mailbox Server.
Please check the Reports/Window Event Logs for more details.
SnapManager will attempt to online the Exchange Resources.
If the error is not critical, the online operation may succeed.
[5/11/2009 6:21:36 PM, (31)] Checking if it is a retriable error [processing]
[5/11/2009 6:21:36 PM, (31)] Checking if it is a retriable error [completed]
[5/11/2009 6:21:36 PM, (31)] Onlining Resource Group: exch07prod1
[5/11/2009 6:22:02 PM, (31)] Onlining Resource Group: exch07prod1 - Completed.
[5/11/2009 6:22:02 PM, (31)] An error occured while recovering Exchange 2007 Clustered Mailbox Server.
Please check the Reports/Window Event Logs for more details.

[5/11/2009 6:22:02 PM, (31)] Restoring any pending state [processing]
[5/11/2009 6:22:02 PM, (31)] Restoring any pending state [completed]
[5/11/2009 6:22:02 PM, (31)] Task Result Details:

[5/11/2009 6:22:02 PM, (31)] An error occured while recovering Exchange 2007 Clustered Mailbox Server.
Please check the Reports/Window Event Logs for more details.

[5/11/2009 6:22:02 PM, (31)] *** Task: Execution of Task[Exchange Instance Recreation] failed with Error(s)/Warning(s).
*** Execution of [Business Continuance Plan Execution] failed with Error(s)/Warning(s)

[5/11/2009 6:22:02 PM, (31)]
*****Result Summary **********************

Cleanup of Business Continuance Destination : [Successful]
Offline Exchange & Update SnapMirror : [Successful]
Quisce and Break SnapMirrors : [Successful]
ReConnect Exchange LUNs : [Successful]
Exchange Instance Recreation : [Error]
Restore backups : [Initialized]
******************************************

I am able to bring the luns online, but it is not creating the System Attendant, Information Store, and Disk Resources automatically. Manually creating them doesn’t work either.

If I failback using BCM, everything works except for the mounting of the datastore. I must restore from a SME backup in order to be able to mount the datastore.

Re: BCM for W2k8/E2k7, SP1 error during Exchange Instance Recreation

palaiah — Tue, 12 May 2009 18:23:12 GMT

John ..

I am assuming it is Exchange 2k7 sp2..correct me if am wrong .

"Cluster Common Failure Exception: The group or resource is is not in the correct state to perform the requested operation. (Exception from HRESULT: 0x8007139F)"

Even if you do /recovercms manually , it hits the same issue right?
what is the corresponding event log ..?

MSFT seems to indicate in the following link that it is due to AD replication lag

http://support.microsoft.com/kb/947345

http://blogs.technet.com/timmcmic/archive/2009/02/24/permissions-required-for-the-cno-cluster-name-object-in-windows-2008-for-exchange-2007-sp1-setup-operations.aspx

Another link that is suggesting a workaround (Not sure if solves the issue though)

http://74.125.95.132/search?q=cache:QE7H6HcU5W0J:forums.microsoft.com/TechNet/ShowPost.aspx%3FPostID%3D1168755%26SiteID%3D17).+The+group+or+resource+is+is+not+in+the+correct+state+to+perform+the+requested+operation.+(Exception+from+HRESULT:+0x8007139F)&cd=11&hl=en&ct=clnk&gl=us

Thanks .

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BCM for W2k8/E2k7, SP1 error during Exchange Instance Recreation

Re: BCM for W2k8/E2k7, SP1 error during Exchange Instance Recreation