topic Re: Snapmanager for SQL issue (error code:0xc0040807) in Data Protection

Snapmanager for SQL issue (error code:0xc0040807)

ivissupport — Thu, 05 Jun 2025 07:34:06 GMT

Hi all,

I create a schedule backup (daily) before a few days and yesterday watched that generate a couple of errors. Now all full backups fail, and snapinfo directory is corrupted. I can only backup transaction logs.

The VLDISK Snapinfo dir can be opened only from Snapmanager SQL application.

Finally i attaching Snapmanager SQL Logs.

Advice me

Aggelos

Re: Snapmanager for SQL issue (error code:0xc0040807)

sourav — Wed, 20 Aug 2008 10:22:19 GMT

Hi Agelos,

I think one of the reasons for this error could be that someone has either deleted a snapshot from the SnapInfo volume or trying to re-connect to the SnapInfo LUN. Under any circumstance, snapshots are missing in the usual sequence of snapshots that SMSQL expects. Please ensure that the SnapInfo volume is not full.

To recover from this error, delete all previous backups taken by SMSQL from the GUI itself and then try to take a fresh backup. Let me know if that too fails.

Do your databases volumes reside on a storevault box?

Regards,

Sourav.

Re: Snapmanager for SQL issue (error code:0xc0040807)

ivissupport — Fri, 22 Aug 2008 07:23:13 GMT

Yes, it refers to Snapinfo Lun for low space availability...

Our databases reside on a FAS3070

Thanks for you reply

Regards

Aggelos