https://community.netapp.com/t5/Data-Protection/SnapManager-detected-the-following-Exchange-writer-error/m-p/117300#M10715 <P>Hi</P><P>&nbsp;</P><P>Refer KB <A href="https://kb.netapp.com/support/index?page=content&amp;id=1010785" target="_self">1010785</A>&nbsp;How to address Common VSS errors from failed SnapManager for Exchange backups.</P> Tue, 22 Mar 2016 05:25:09 GMT Sahana 2016-03-22T05:25:09Z https://community.netapp.com/t5/Data-Protection/SnapManager-detected-the-following-Exchange-writer-error/m-p/117261#M10711 <P>Hi,</P><P>&nbsp;</P><P>My company just took on support for a client using snapmanager and getting the below error:</P><P>&nbsp;</P><P>Backup SG/DB [XXXX] Error: SnapManager detected the following Exchange writer error. Please retry SnapManager operation. VSS_E_WRITERERROR_RETRYABLE: The writer failed due to an error that might not occur if another snapshot copy is created.</P><P>&nbsp;</P><P>I do see the vss writer showing that it is in State 5: waiting for completion, Last Error: Retryable Error</P><P>&nbsp;</P><P>&nbsp;</P><P>Can someone point me in the right direction on how to clear this error or what it specifically relates to regarding snapmanager?&nbsp; Is it just a IS restart, server restart to clear the vss error?</P><P><BR />Thanks very much,</P><P>&nbsp;</P><P>Steve</P> Wed, 04 Jun 2025 21:43:55 GMT https://community.netapp.com/t5/Data-Protection/SnapManager-detected-the-following-Exchange-writer-error/m-p/117261#M10711 scohen-edgetg 2025-06-04T21:43:55Z https://community.netapp.com/t5/Data-Protection/SnapManager-detected-the-following-Exchange-writer-error/m-p/117300#M10715 <P>Hi</P><P>&nbsp;</P><P>Refer KB <A href="https://kb.netapp.com/support/index?page=content&amp;id=1010785" target="_self">1010785</A>&nbsp;How to address Common VSS errors from failed SnapManager for Exchange backups.</P> Tue, 22 Mar 2016 05:25:09 GMT https://community.netapp.com/t5/Data-Protection/SnapManager-detected-the-following-Exchange-writer-error/m-p/117300#M10715 Sahana 2016-03-22T05:25:09Z