topic Re: TSM backup failure by NDMP 。error messages is ANR8844E Unable to open remote drive in Data Protection https://community.netapp.com/t5/Data-Protection/TSM-backup-failure-by-NDMP-error-messages-is-ANR8844E-Unable-to-open-remote/m-p/120151#M10895 <P>It was resolved after i reboot the NAS storage .</P> Sun, 12 Jun 2016 05:19:21 GMT BBBird 2016-06-12T05:19:21Z TSM backup failure by NDMP 。error messages is ANR8844E Unable to open remote drive https://community.netapp.com/t5/Data-Protection/TSM-backup-failure-by-NDMP-error-messages-is-ANR8844E-Unable-to-open-remote/m-p/118110#M10775 <P>Hello I connected TS3200 library to IBM N=series storage by FC .I used TSM server backup volume through NDMP .It works fine .</P><P>Yesterday ,I fond all backup job is failed . I check the actlog , Begin ,I guess the hardware is failed,so I change cable ,reboot the tape library ,delete drive ,redefine drive . but the problem is not resolved.</P><P>I checked tape library status in NAS storage ,connection is ok .But the tape drive format is wrong .</P><P>My NAS library status before mount tape</P><P>[root@TSM ~]# ssh nas1b mt -f rst1a status</P><P>Tape drive: IBM LTO-6 ULT3580</P><P>Status: offline</P><P>Format: LTO-4/5 Native Density</P><P>fileno = -1 blockno = -1 resid = 0</P><P>&nbsp;</P><P>after some time ,a tape is mounted</P><P>[root@TSM~]# ssh nas1b mt -f rst1a status</P><P>Tape drive: IBM LTO-6 ULT3580</P><P>Status: offline</P><P>Format: LTO-6 6.25TB Compressed</P><P>fileno = -1 blockno = -1 resid = 0</P><P>&nbsp;</P><P>TSM ACTlog :</P><P>&nbsp;</P><P>04/09/2016 20:09:52 ANR8844E Unable to open remote drive PLA1BD1 (rst1a), error code=4310. (SESSION: 11443, PROCESS: 785)</P><P>04/09/2016 20:09:52 ANR8945W Scratch volume mount failed MCI101L6. (SESSION: 11443, PROCESS: 785)</P><P>04/09/2016 20:09:55 ANR8844E Unable to open remote drive PLA1BD1 (rst1a), error code=4310. (SESSION: 11443, PROCESS: 785)</P><P>04/09/2016 20:10:37 ANR2017I Administrator GESTION issued command: QUERY ACTLOG (SESSION: 11443)</P><P>04/09/2016 20:10:45 ANR8381E NAS volume MCI101L6 could not be mounted in drive PLA1BD1 (rst1a). (SESSION: 11443, PROCESS: 785)</P><P>04/09/2016 20:10:45 ANR1404W Scratch volume mount request denied - mount failed. (SESSION: 11443, PROCESS: 785)</P><P>&nbsp;</P><P>Please help me !!</P> Wed, 04 Jun 2025 21:28:58 GMT https://community.netapp.com/t5/Data-Protection/TSM-backup-failure-by-NDMP-error-messages-is-ANR8844E-Unable-to-open-remote/m-p/118110#M10775 BBBird 2025-06-04T21:28:58Z Re: TSM backup failure by NDMP 。error messages is ANR8844E Unable to open remote drive https://community.netapp.com/t5/Data-Protection/TSM-backup-failure-by-NDMP-error-messages-is-ANR8844E-Unable-to-open-remote/m-p/120151#M10895 <P>It was resolved after i reboot the NAS storage .</P> Sun, 12 Jun 2016 05:19:21 GMT https://community.netapp.com/t5/Data-Protection/TSM-backup-failure-by-NDMP-error-messages-is-ANR8844E-Unable-to-open-remote/m-p/120151#M10895 BBBird 2016-06-12T05:19:21Z