unable to upgrade snapcreator server from 4.0.0 to 4.3.0 .It failed with errors.

SrinathATT — Wed, 04 Jun 2025 15:13:35 GMT

I'm unable to upgrade snapcreator from 4.0.0 to 4.3.0 ended up with errors and got failed.

its a windows server running with java 8 update 101 and with configs on it.

Procedure i used:

Take the backups

uninstall 4.0.0.

Install 4.3.0P3

Copy configs and snapcreator folder back

and Below upgrade command.

Error:

C:\Program Files\NetApp\Snap_Creator_Framework\scServer4.3.0P3\engine>java -jar snapcreator.jar -upgrade
Upgrade Started...
java.sql.SQLException: Failed to start database 'snapcreator' with class loader sun.misc.Launcher$AppClassLoader@55f96302, see the next exception for details.
        at org.apache.derby.impl.jdbc.SQLExceptionFactory40.getSQLException(Unknown Source)
        at org.apache.derby.impl.jdbc.Util.newEmbedSQLException(Unknown Source)
        at org.apache.derby.impl.jdbc.Util.seeNextException(Unknown Source)
        at org.apache.derby.impl.jdbc.EmbedConnection.bootDatabase(Unknown Source)
        at org.apache.derby.impl.jdbc.EmbedConnection.<init>(Unknown Source)
        at org.apache.derby.impl.jdbc.EmbedConnection40.<init>(Unknown Source)
        at org.apache.derby.jdbc.Driver40.getNewEmbedConnection(Unknown Source)
        at org.apache.derby.jdbc.InternalDriver.connect(Unknown Source)
        at org.apache.derby.jdbc.Driver20.connect(Unknown Source)
        at org.apache.derby.jdbc.AutoloadedDriver.connect(Unknown Source)
        at java.sql.DriverManager.getConnection(DriverManager.java:664)
        at java.sql.DriverManager.getConnection(DriverManager.java:208)
        at com.netapp.snapcreator.server.db.DerbyEngine.getEmbeddedConnection(DerbyEngine.java:153)
        at com.netapp.snapcreator.server.db.DerbyEngine.upgrade(DerbyEngine.java:280)
        at com.netapp.snapcreator.server.SnapCreatorServer.upgrade(SnapCreatorServer.java:407)
        at com.netapp.snapcreator.server.SnapCreatorServer.main(SnapCreatorServer.java:78)
Caused by: java.sql.SQLException: Failed to start database 'snapcreator' with class loader sun.misc.Launcher$AppClassLoader@55f96302, see the next exception for details.
        at org.apache.derby.impl.jdbc.SQLExceptionFactory.getSQLException(Unknown Source)
        at org.apache.derby.impl.jdbc.SQLExceptionFactory40.wrapArgsForTransportAcrossDRDA(Unknown Source)
        ... 16 more
Caused by: java.sql.SQLException: Another instance of Derby may have already booted the database C:\Program Files\NetApp\Snap_Creator_Framework\scServer4.3.0P3\engine\snapcreator.
        at org.apache.derby.impl.jdbc.SQLExceptionFactory.getSQLException(Unknown Source)
        at org.apache.derby.impl.jdbc.SQLExceptionFactory40.wrapArgsForTransportAcrossDRDA(Unknown Source)
        at org.apache.derby.impl.jdbc.SQLExceptionFactory40.getSQLException(Unknown Source)
        at org.apache.derby.impl.jdbc.Util.generateCsSQLException(Unknown Source)
        ... 13 more
Caused by: ERROR XSDB6: Another instance of Derby may have already booted the database C:\Program Files\NetApp\Snap_Creator_Framework\scServer4.3.0P3\engine\snapcreator.
        at org.apache.derby.iapi.error.StandardException.newException(Unknown Source)
        at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.privGetJBMSLockOnDB(Unknown Source)
        at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.run(Unknown Source)
        at java.security.AccessController.doPrivileged(Native Method)
        at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.getJBMSLockOnDB(Unknown Source)
        at org.apache.derby.impl.store.raw.data.BaseDataFileFactory.boot(Unknown Source)
        at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
        at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
        at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
        at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
        at org.apache.derby.impl.store.raw.RawStore.boot(Unknown Source)
        at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
        at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
        at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
        at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
        at org.apache.derby.impl.store.access.RAMAccessManager.boot(Unknown Source)
        at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
        at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
        at org.apache.derby.impl.services.monitor.BaseMonitor.startModule(Unknown Source)
        at org.apache.derby.iapi.services.monitor.Monitor.bootServiceModule(Unknown Source)
        at org.apache.derby.impl.db.BasicDatabase.bootStore(Unknown Source)
        at org.apache.derby.impl.db.BasicDatabase.boot(Unknown Source)
        at org.apache.derby.impl.services.monitor.BaseMonitor.boot(Unknown Source)
        at org.apache.derby.impl.services.monitor.TopService.bootModule(Unknown Source)
        at org.apache.derby.impl.services.monitor.BaseMonitor.bootService(Unknown Source)
        at org.apache.derby.impl.services.monitor.BaseMonitor.startProviderService(Unknown Source)
        at org.apache.derby.impl.services.monitor.BaseMonitor.findProviderAndStartService(Unknown Source)
        at org.apache.derby.impl.services.monitor.BaseMonitor.startPersistentService(Unknown Source)
        at org.apache.derby.iapi.services.monitor.Monitor.startPersistentService(Unknown Source)
        ... 13 more
Upgrade Failed

topic unable to upgrade snapcreator server from 4.0.0 to 4.3.0 .It failed with errors. in Data Protection

unable to upgrade snapcreator server from 4.0.0 to 4.3.0 .It failed with errors.