topic Re: Agent not reachable or running from snapcreator server but actually running. in Data Protection

Agent not reachable or running from snapcreator server but actually running.

SrinathATT — Wed, 04 Jun 2025 15:13:07 GMT

Installed 4.3.0 agent on linux server it is running but not reachable from snapcreator server. But is worked with earlier version(4.0.0) with 9090 similar properties. Trying to upgrade ot the latest version.

Tried with mulitple snapcreator versions but same issue.

Any suggestions?

Re: Agent not reachable or running from snapcreator server but actually running.

Sahana — Thu, 29 Jun 2017 05:49:29 GMT

Hi,

The configured agent is not reachable.
The agent might be down, or there might be a local firewall issue. Check the configuration parameter SC_AGENT.

Refer https://library.netapp.com/ecmdocs/ECMLP2604630/html/GUID-44744956-2F3F-4C94-8084-0E51A28326E5.html