topic Re: SnapCreator 4.3 on AIX 6.1 Perl Installation Error in Data Protection

SnapCreator 4.3 on AIX 6.1 Perl Installation Error

NDMP — Wed, 27 Jul 2016 13:53:15 GMT

Hi,

I have a customer with a new AIX System (Version 6.1). We try to install the Snapcreator Agent 4.3 on this system but we get an error message.

Here the Output:

/opt/NetApp/scAgent4.3.0.

./snapcreator --setup
Can't load 'auto/Term/ReadKey/ReadKey.so' for module Term::ReadKey: 0509-022 Cannot load module auto/Term/ReadKey.
0509-026 System error: A file or directory in the path name does not exist. at /</opt/NetApp/scAgent4.3.0/snapcreator>DynaLoader.pm line 219.
at perlapp line 843.
BEGIN failed--compilation aborted at snapcreator.pl line 35.

The AIX 6.1 Version is:

oslevel -s
6100-09-07-1614

The Perl Modul has following Version:

lslpp -L|grep perl
perl.libext                2.2.8.0    C     F    Perl Library Extensions
perl.rte                 5.8.8.488    C     F    Perl Version 5 Runtime
perl                       5.8.8-2    C     R    The Perl programming language
perl-TermReadKey            2.30-1    C     R    A perl module for simple

I hope anyone has an idea for this issue

best regards,

Andreas

Re: SnapCreator 4.3 on AIX 6.1 Perl Installation Error

gales — Tue, 17 Oct 2017 18:02:37 GMT

Did you find a fix for this problem? Ran into the same thing with my customer today.

Can't load 'auto/Term/ReadKey/ReadKey.so' for module Term::ReadKey: 0509-022 Cannot load module auto/Term/ReadKey.

0509-026 System error: A file or directory in the path name does not exist. at /</SANTools/scServer4.3.0/snapcreator>DynaLoader.pm line 219.

at perlapp line 843

Re: SnapCreator 4.3 on AIX 6.1 Perl Installation Error

gales — Thu, 19 Oct 2017 13:56:11 GMT

Closing the loop, this is BURT 1014940, resolve by upgrading to v4.3.1.

Have a fantastic day