topic VMware-Snapshot is not deleted after Netapp-Snapshot (by SnapCenter) in Data Protection

VMware-Snapshot is not deleted after Netapp-Snapshot (by SnapCenter)

LW — Wed, 04 Jun 2025 13:22:13 GMT

Environment:

vCenter 6.5

SnapCenter Server 4.1.0.1664

SnapCenter Plug-in vsphere 4.1.0.1664

Snapshots are triggered by SnapCenter and “VM Consistency” is set to true

Behavior:
We have one Resource Group for each datastore. In each datastore are several VMs with vmdks (~30-40). For some Resource Groups the backup job works as expected:

VM Snaps are generated (takes 1-2 minutes)
NetApp Snap is generates (takes seconds)
VM Snaps are removed (takes 1-2 minutes)

Everything fine!

Issue:

For some other Resource Groups step

takes a bit longer (~5-10 Minutes)
works as expected
does not work at all – no VM Snap is removed – and that’s the major problem

It seems related to the fact, that within the appropriate datastore one or more machines cannot be quiesced.

Workaround: Disable “VM consistency” – but this is not a solution.

Any ideas how to troubleshoot?

Is any of the timeouts here helpful?

https://library.netapp.com/ecm/ecm_get_file/ECMLP2840884 p. 82

Thank you in advance!

Re: VMware-Snapshot is not deleted after Netapp-Snapshot (by SnapCenter)

stanton — Thu, 30 Aug 2018 17:54:57 GMT

That issue is supposed to be fixed in https://mysupport.netapp.com/NOW/download/software/snapcenter/4.1P1/.

Re: VMware-Snapshot is not deleted after Netapp-Snapshot (by SnapCenter)

LW — Thu, 06 Sep 2018 05:53:16 GMT

Thank you!
After upgrading to 4.1P1 the problem semms to be solved.

Great!

(Long issue discription, quick answer 🙂 ).

Re: VMware-Snapshot is not deleted after Netapp-Snapshot (by SnapCenter)

LW — Mon, 10 Sep 2018 07:44:45 GMT

Confirmation: The Update has fixed that issue.