SYBASE ASE QUIESCE error SnapCenter 4.1

HC_SAP_Basis — Wed, 04 Jun 2025 13:20:22 GMT

Hi.

I'm trying to configure a backup for SAP (Sybase) ASE 16 on SnapCenter 4.1.

When I run a backup of the Database, during the "Quiesce Application", I receive an error:

"SCC-00164: Application quiesce for plug-in [SYBASE] failed with exit code [1] and with error :"

I checked the full log and the message is:

Fri Sep  7 14:20:50 2018#SYBASE:QUIESCE: Starting, SC_MSG#INFO#
Fri Sep  7 14:20:50 2018#SYBASE:EXPAND_DB: Entered, SC_MSG#INFO#
Fri Sep  7 14:20:50 2018#SYBASE:EXPAND_DB: No database discovery required, finishing, SC_MSG#INFO#
Fri Sep  7 14:20:50 2018#SYBASE:QUIESCE: Quiescing database BICMC, SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018#SYBASE:BACKUP_CHECK: Checking Database BICMC state, SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018#SYBASE:BACKUP_CHECK: Executing SQL sequence:, SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018# SELECT CASE WHEN (status3 &   128) = 0 THEN 'Fq' ELSE 'Tq' END AS [(qui)], SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018#, SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018#   from master.dbo.sysdatabases where name="BICMC", SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018#go, SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018#SYBASE:RUN_CMD: Executing command [ -Usa -Pxxxxx -S -w 1024 -i C:\Windows\TEMP\uHNlmyoEDe.sc], SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018#SYBASE:RUN_CMD: Command [ -Usa -Pxxxxx -S -w 1024 -i C:\Windows\TEMP\uHNlmyoEDe.sc] finished with, SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018#exit code: [1], SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018#stdout: [], SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018#stderr: [], SC_MSG#ERROR#
Fri Sep  7 14:20:50 2018#[syb-00012] SYBASE:RUN_CMD: Command [ -Usa -Pxxxxx -S -w 1024 -i C:\Windows\TEMP\uHNlmyoEDe.sc] failed with return code 1 and message , SC_MSG#DEBUG#

Fri Sep  7 14:20:50 2018#SYBASE:BACKUP_CHECK: Database BICMC sql unable to execute :  SELECT CASE WHEN (status3 &   128) = 0 THEN 'Fq' ELSE 'Tq' END AS [(qui)], SC_MSG#DEBUG#

Fri Sep  7 14:20:50 2018#, SC_MSG#DEBUG#
Fri Sep  7 14:20:50 2018#   from master.dbo.sysdatabases where name="BICMC", SC_MSG#DEBUG#

I'm always getting this error.

Is there a way to check the detailed command/query that SC is trying to execute on ASE?

Could you please help me to solve this problem?

Thanks.

topic SYBASE ASE QUIESCE error SnapCenter 4.1 in Data Protection

SYBASE ASE QUIESCE error SnapCenter 4.1