topic Re: snapcenter site returns Internal server error (500) in Data Protection

graphite site returns Internal server error (500)

GREGD — Wed, 04 Jun 2025 13:11:01 GMT

i have windows server 2012r2 firewall disabled, antivirus is disabled. windows updates where installed on 10.10.2018

When i try to login to snapcenter , first site is open i can write in my credentials but when i hit enter i get this error.

the website cannot be display http 500.

IIS servis i can restart whithout problems.

Server also was restarted.

I seee that backup are taken on netapp are snapshoots also when i check the sql databatse alst backup on sql studio.

I only cannot use portal. Portal also check if im writing wrong password. So everyring seems to work but i cannot see the dasboard. thanks for helping me

laST DAY WHEN THE PRTAL WAS WORKING WAS YESTERDAY

Re: snapcenter site returns Internal server error (500)

GREGD — Thu, 25 Oct 2018 18:02:25 GMT

can so eone change the name of topic?

Re: graphite site returns Internal server error (500)

zenhermit — Thu, 25 Oct 2018 19:00:41 GMT

I'm having the same error. I just upgraded from 4.0 to 4.1 yesterday also, but I had no issues accessing the Dashboard until this morning.

Re: graphite site returns Internal server error (500)

mrahul — Fri, 26 Oct 2018 05:23:27 GMT

Can you please try the below

1) port binding in IIS server Manager-> Site Bindings - Is port binding 8146 listed?

2) Reopen the browser after clearing the browser cache

You may also try upgrading to SnapCenter 4.1 P2 build.

Re: snapcenter site returns Internal server error (500)

GREGD — Fri, 26 Oct 2018 14:40:08 GMT

i try and check this yesterday. today i try to open it and everything works . i didnt change nothing. everything is the same as yesterday was.

Re: graphite site returns Internal server error (500)

stanton — Fri, 26 Oct 2018 15:05:16 GMT

The certificate for those versions of SnapCenter has timed out. Upgrading to SnapCenter 4.1P2 is the only option at this point.

https://mysupport.netapp.com/NOW/download/software/snapcenter/4.1P2/

Re: graphite site returns Internal server error (500)

GREGD — Fri, 26 Oct 2018 15:37:11 GMT

OK i will do the update.