Snapcenter same installation different Installation paths

brauntisc — Wed, 04 Jun 2025 13:10:23 GMT

Hi All

Can someone explain to me following behaviour:

Snapcenter test-environment:

Version: 4.1.0.1738

Installation path Web_App: C:\inetpub\wwwroot\SnapCenter

Repository path: C:\inetpub\wwwroot\SnapCenter\Repository

Snapcenter production-environment:

Version: 4.1.0.1738

Installation path Web_App: C:\Program Files\NetApp\SnapCenter WebApp

Repository path: C:\ProgramData\NetApp\SnapCenter\Package Repository

The Problem is that prod snapcenter search for new plug-ins in path "C:\inetpub\wwwroot\SnapCenter\Repository" and finds nothing, because the repository is in an other path (see above😞

"Could not find a part of the path 'C:\inetpub\wwwroot\SnapCenter\Repository\cf.xml'" in logfile "C:\Program Files\NetApp\SnapCenter WebApp\App_Data\log\SnapManagerWeb.log"

The effect of this is: the current plugin shows as unsupported plugin and a new one after a software update isn't recognized.

When I copy the entire contents from "C:\ProgramData\NetApp\SnapCenter\Package Repository" to "C:\inetpub\wwwroot\SnapCenter\Repository\" then all things works as expected.

TIA

Thomas

Re: Snapcenter same installation different Installation paths

matte — Mon, 29 Oct 2018 15:52:50 GMT

Looks like that in the test environment you did a SnapCenter upgrade from a previous version while in the production environemt you did a fresh install. is that correct?

And then what do you meand the SC search for new plugins in tha mentioned path?

during which operation you see that?

Re: Snapcenter same installation different Installation paths

brauntisc — Wed, 31 Oct 2018 15:23:51 GMT

Yes this is Correct (Upgrade vs Fresh install). Thanks for your explanation.

regards

Thomas

topic Re: Snapcenter same installation different Installation paths in Data Protection

Snapcenter same installation different Installation paths

Re: Snapcenter same installation different Installation paths

Re: Snapcenter same installation different Installation paths