topic Re: 7-mode controller re-added in DFM, but doesn't see snapvault licenses in Data Protection

7-mode controller re-added in DFM, but doesn't see snapvault licenses

JBONE — Wed, 04 Jun 2025 13:03:18 GMT

Hi guys,

I've re-added a controller (running Ontap 8.2.4 in 7-mode) to DFM/OnCommand Core; it was already previously known to DFM, but deleted by accident. The controller is recognized, but without any snapvault (primary or secondary) licenses. Now the previously defined snapvault-datasets within DFM won't reach conformance-status which effectively kills the backups. Not sure how to let DFM know the filer does have a valid snapvault (primary and secondary!) license. Can anyone help me here?

Re: 7-mode controller re-added in DFM, but doesn't see snapvault licenses

RajeshPanda — Wed, 05 Dec 2018 17:51:33 GMT

@JBONE this issue required further Investigation, we request you to open a support case so we can look into it further.

Re: 7-mode controller re-added in DFM, but doesn't see snapvault licenses

JBONE — Thu, 06 Dec 2018 09:07:36 GMT

Okay, will do.