MaxDB: No backup template specified in Sc config - Snap Creator Framework 4.3.2

Alexandru — Wed, 04 Jun 2025 10:57:10 GMT

Hello everyone,

I just configured my first MaxDB snapshot with SnapCreator 4.3.2 framework.

Snap Creator release is 4.3.1 P3.

MaxDB release is 7.9.09.

I am now trying to make the snapshots available in MaxDB Studio, after setting the log writer handling to YES I can now see the entries under Administration -> Backups -> All. What I don't like here is the fact that BACKUP_TYPE is unknown.

I carefully read the snapshot log and at some point, during the application quiesce, the plugin is looking for a backup template. In my case the log file is as follows:

I was wondering If some of you have any ideas where to add the lines for parameter MAXDB_BACKUP_TEMPLATES. I have checked each and every tab in the GUI with no luck, nothing seems to match.

I need your guidance in finding the right configuration file at OS level (if any). I added the above parameter in /opt/SNAPCREATOR/scServer4.3.2/plugins/MAXDB/maxdb.conf and I also restarted the agent but nothing changed.

Thanks in advance.

Alex.

Re: MaxDB: No backup template specified in Sc config - Snap Creator Framework 4.3.2

olaf — Fri, 14 Apr 2023 09:09:39 GMT

With respect to the template definition: the template name needs to be configured in MaxDB itself, as type "EXTERNAL", as it mentions in the documentation.

I don't know enough about MaxDB to know if that influences the Backup Type, but it seems to coincide at least.

topic MaxDB: No backup template specified in Sc config - Snap Creator Framework 4.3.2 in Data Protection

MaxDB: No backup template specified in Sc config - Snap Creator Framework 4.3.2

Re: MaxDB: No backup template specified in Sc config - Snap Creator Framework 4.3.2