topic Re: SnapVault - Transfer failed. (Out of memory) in Data Protection

SnapVault - Transfer failed. (Out of memory)

WmGilbert — Mon, 08 Apr 2019 13:16:42 GMT

Recently during the nightly Snapvault I have been receiving the following error: Transfer failed. (Out of memory).

I have searched here and on the internet, there doesn't seem to be an answer. I have 5 other vaults that have no issue.

I am running OnTap 9.2 on a FAS 2554. Any help would be appriciated.

Re: SnapVault - Transfer failed. (Out of memory)

robverhoeven — Mon, 08 Apr 2019 13:31:51 GMT

Hi,

Your snapmirror.log might provide additional information that can help in troubleshooting. See the link on how to get access to the log file:

https://kb.netapp.com/app/answers/answer_view/a_id/1033620/~/how-to-manually-collect-logs-and-copy-files-from-a-clustered-data-ontap-storage

Rob

Re: SnapVault - Transfer failed. (Out of memory)

WmGilbert — Mon, 08 Apr 2019 14:13:08 GMT

I see in the logs where it fails, but there is no indication of why. I have been looking at the logs for some time now, still can't figure out the problem. I thought at first it was a space problem, but it isn't. It says memory, not sure from that point. Still looking.

William

Re: SnapVault - Transfer failed. (Out of memory)

bmccullough — Tue, 02 Jun 2020 00:04:26 GMT

Ran into the same thing using SnapMirror with error below, but cleared up on next scheduled job. Node rebooted 4 days later from hitting bug BUG 1157562: An internal memory leak might lead to reduced performance. Fixed in 9.3 an beyond.

'Transfer failed'. Last transfer error was 'Transfer failed. (Out of memory)'.

Re: SnapVault - Transfer failed. (Out of memory)

ravik — Fri, 25 Sep 2020 18:22:40 GMT

@bmccullough .. We ran into the same issue with snapmirror updates failing because of "Out of memory" errors. we are on ONTAP 9.5P6.. Did you guys figure out a workaround?

Re: SnapVault - Transfer failed. (Out of memory)

bmccullough — Fri, 25 Sep 2020 20:15:00 GMT

The error self cleared on next scheduled snapmirror update & node rebooted because of a memory leak.

- No workaround action taken because it has not reoccurred.

You might look at

https://mysupport.netapp.com/site/bugs-online/product/ONTAP/BURT/1280924