topic Re: SnapCenter 4.4 Configuring MySQL HA not working in Data Protection

SnapCenter 4.4 Configuring MySQL HA not working

StefanG — Wed, 04 Jun 2025 10:43:02 GMT

Good Evening

Following the process described in "How to Configure NLB and ARR with SnapCenter" (https://kb.netapp.com/Advice_and_Troubleshooting/Data_Protection_and_Security/SnapCenter/How_to_configure_NLB_and_ARR_with_SnapCenter) and it work fine with version 4.3.

With version 4.4 the command Enable-smrepositoryhaconfig returns the error message "failed to execute the sql command to set the master configuration the user or password is incorrect"

Running the command Enable-smrepositoryhaconfig subsiquently returns "MySQL High Avaliability is already configured"

Running the next command in the process "set-smrepositoryconfigurationsettings.." return message "username or password not supplied.

The 2 nodes are Windows 2016 in workgroup and on the same subnet.

Thanks in advance for any contributions

Re: SnapCenter 4.4 Configuring MySQL HA not working

NTAp-AVS — Fri, 04 Dec 2020 14:19:31 GMT

Please verify if the user that you entered for the cmdlet open-smconnection, is part of local administrators on both the NLB nodes

Also did you reset the Mysql root password on both the nodes?

Reset MySQL password of both the nodes to the same password by running Set-SmRepositoryPassword cmdlet on both the nodes
We recommend running this command again on both the nodes and perform

Re: SnapCenter 4.4 Configuring MySQL HA not working

StefanG — Mon, 07 Dec 2020 10:09:45 GMT

Thanks for your reply.

Yes I did run both commands open-smconnection and Set-SmRepositoryPassword on both nodes.

Re: SnapCenter 4.4 Configuring MySQL HA not working

NTAp-AVS — Mon, 07 Dec 2020 16:55:08 GMT

Thank you for your response. At this moment we recommend opening a support case as the issue may need more troubleshooting and log analysis