topic Re: data broker cannot add storage in Data Protection

data broker cannot add storage

chinchillaking — Wed, 04 Jun 2025 10:33:47 GMT

Hi,

Data Broker 1.0.1 connect to vCenter 6.0U3 successful, but failed when add Storage in vSphere web client and display "Received fatal alert handshake_failure". I try search google and NetApp KB but cannot found solution, any idea?

We try use HTTP or HTTPS add Storage, it was same problem.

Best regards,

Chung

Re: data broker cannot add storage

hmoubara — Wed, 24 Feb 2021 05:08:13 GMT

Hello,

What version of Ontap you using?

Can you verify if SSLv3 is enable on the NetApp Storage?

https://docs.netapp.com/ontap-9/index.jsp?topic=%2Fcom.netapp.doc.dot-cm-sag%2FGUID-9AC77250-C7E5-48D9-A111-987B91EF59E1.html

Thanks

Re: data broker cannot add storage

chinchillaking — Thu, 25 Feb 2021 02:26:59 GMT

Hello,

We try enable SSLv3 but still have problem.

Best regards,

Chung

Re: data broker cannot add storage

hmoubara — Thu, 25 Feb 2021 04:55:51 GMT

What version of Ontap are you running?

Re: data broker cannot add storage

chinchillaking — Thu, 25 Feb 2021 07:15:41 GMT

Hello,

OnTap 9.5P14

BTW, web client host web access https://filer_ip/sysmgr , OnCommand Ssystem Manager login display and it should not network cannot reach Filer.

I have enable Filer packet trace e0M (cluster management IP IN e0M), when try add Filer cluster_management_IP with HTTPS in SnapCenter Plug-in and display "handshake_failure", use wireshark review Filer packet trace, it did not display any port access 80 or 443 information.

Best regards,

Chung

Re: data broker cannot add storage

hmoubara — Thu, 25 Feb 2021 07:50:20 GMT

Hello,

Are you using the cluster-management lif when adding the storage within vcenter?

if so, can you try with the management lif for that specific data vserver and not the entire cluster.

Thanks

Re: data broker cannot add storage

chinchillaking — Thu, 25 Feb 2021 08:15:45 GMT

Hello,

When add data vserver have same problem.

Best regards,

Chung

Re: data broker cannot add storage

hmoubara — Thu, 25 Feb 2021 08:43:30 GMT

Hello,

I meant management lif of that vserver, i end up correcting my previous reply.

Also, can you verify you have port 8144,443 and 8080 bidirectional open.

Thanks