topic Re: cannot remove clone db in Data Protection

cannot remove clone db

GREGD — Wed, 04 Jun 2025 10:09:48 GMT

i create two clone of db, but when i dont need them i cannot delete\unmount clone over snapcenter so i unmount clone and delete on netapp manually.

but now i still see clone under primary backups, also under snapvault is the snapshoot showing on snapcenter.

getclonejob is schowing my job

should i check netapp and if i found it on system delete it over cli?

but how should i remove things frommsnapcenter?

i see i must contact netap that they said me what to delete in snapcenter db.

or can someone who have allready this problem said me the solution?

Re: cannot remove clone db

Ontapforrum — Mon, 01 Nov 2021 09:32:05 GMT

Yes, I think you must contact NetApp support . As the clone is deleted manually outside of SnapCenter, SC database (NSM) is not aware of the changes and it will continue to think that the clone exists. As the kb suggests - Please reach out to - NetApp support.

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Protection_and_Security/SnapCenter/How_to_collect_SnapCenter_database_dump_(NSM_MySQL_database_dump)

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Protection_and_Security/SnapCenter/Unable_to_delete_SnapCenter_resource_group_due_to_backup_having_mounts
https://kb.netapp.com/Advice_and_Troubleshooting/Data_Protection_and_Security/SnapCenter/Failed_to_delete_clone_in_SnapCenter

Re: cannot remove clone db

GREGD — Wed, 03 Nov 2021 09:16:07 GMT

i create a case by netapp. and now im waiting for solution.