topic Re: XCP file analytics logging failed in Data Protection

XCP file analytics logging failed

Konstantin2 — Wed, 04 Jun 2025 09:51:05 GMT

Hello,

After a successful installation of XCP 1.9 i am not able to log in to the file analytics. Did a reset of admin password, reset of DB password, rebuild of ini file and 2 reinstallations but the result is the same. What i see from xcp --listen is the following output:

* Serving Flask app 'xcp_rest_app'
* Debug mode: off
Address already in use
Port 5030 is in use by another program. Either identify and stop that program, or start the server with a different port.'

What i also see is that there are 2 processes of xcp :

root 14657 1 0 11:23 ? 00:00:01 /usr/bin/xcp --listen
root 14658 14657 0 11:23 ? 00:00:00 /usr/bin/xcp --listen
postgres 14661 8593 0 11:23 ? 00:00:00 postgres: central xcp_cmdb 1

It is strange that when i kill one of the processes the file analytics page can still be loaded even though xcp service is shown as stopped from systemctl.

Does anybody have some ideas or perhaps a procedure how to remove completely the xcp? I think that probably there are 2 instances of the xcp installed...

Thanks a lot!

Re: XCP file analytics logging failed

elementx — Fri, 31 Mar 2023 16:05:36 GMT

To uninstall:

bash ./configure.sh

Then choose "3. Cleanup".

I also can't get the Web UI to work, but it's not due to two processes. Something's messed up with the Web server's vHost configuration.

Re: XCP file analytics logging failed

elementx — Sat, 01 Apr 2023 03:44:42 GMT

The PIDs show it's one process that starts another, which means it's not two separate services

root 14657 1     0 11:23 ? 00:00:01 /usr/bin/xcp --listen
root 14658 14657 0 11:23 ? 00:00:00 /usr/bin/xcp --listen

I don't have RHEL, I use Rocky 8, so that's one low probability possibility why I'm having a problem.

So my top 2 guesses are either the documentation is faulty, or Apache vHost isn't deployed properly.