topic Remove snapshot from vCenter server fails in Data Protection https://community.netapp.com/t5/Data-Protection/Remove-snapshot-from-vCenter-server-fails/m-p/32225#M1508 <HTML><HEAD></HEAD><BODY><P>In SnapCreator (4.0.0) with the vibe plugin when we create a backup off the NFS datastore with the vCenter server on it, when it does the unquiesce tries to remove the VMware snapshot it generates an error.</P><P>vSphere 5.1, Ontap 8.1.2 7-mode</P><P></P><P>INFO:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Removing VM snapshot named sc_vapp_snapshot for vm xxxxxxx (1 found)</P><P>ERROR:&nbsp; [agt-00013] Undefined subroutine &amp;soap request error - possibly a protocol issue: 500 read failed:</P><P></P><P>:: detail called at /&lt;e:\program files\netapp\snap_creator_framework\scagent.4.0.0\snapcreator.exe&gt;snapcreator/mod/vibe.pm line 261</P><P></P><P>This is a restricted environment, so i cannot supply the logs.</P></BODY></HTML> Thu, 05 Jun 2025 05:50:40 GMT arnoldromeijn 2025-06-05T05:50:40Z Remove snapshot from vCenter server fails https://community.netapp.com/t5/Data-Protection/Remove-snapshot-from-vCenter-server-fails/m-p/32225#M1508 <HTML><HEAD></HEAD><BODY><P>In SnapCreator (4.0.0) with the vibe plugin when we create a backup off the NFS datastore with the vCenter server on it, when it does the unquiesce tries to remove the VMware snapshot it generates an error.</P><P>vSphere 5.1, Ontap 8.1.2 7-mode</P><P></P><P>INFO:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Removing VM snapshot named sc_vapp_snapshot for vm xxxxxxx (1 found)</P><P>ERROR:&nbsp; [agt-00013] Undefined subroutine &amp;soap request error - possibly a protocol issue: 500 read failed:</P><P></P><P>:: detail called at /&lt;e:\program files\netapp\snap_creator_framework\scagent.4.0.0\snapcreator.exe&gt;snapcreator/mod/vibe.pm line 261</P><P></P><P>This is a restricted environment, so i cannot supply the logs.</P></BODY></HTML> Thu, 05 Jun 2025 05:50:40 GMT https://community.netapp.com/t5/Data-Protection/Remove-snapshot-from-vCenter-server-fails/m-p/32225#M1508 arnoldromeijn 2025-06-05T05:50:40Z Re: Remove snapshot from vCenter server fails https://community.netapp.com/t5/Data-Protection/Remove-snapshot-from-vCenter-server-fails/m-p/32230#M1509 <HTML><HEAD></HEAD><BODY><P>There was a VMware snapshot on the vCenter server. Removed it, then the backup finished successfully.</P></BODY></HTML> Thu, 31 Oct 2013 12:42:29 GMT https://community.netapp.com/t5/Data-Protection/Remove-snapshot-from-vCenter-server-fails/m-p/32230#M1509 arnoldromeijn 2013-10-31T12:42:29Z