topic Re: SC 3.5.0c Linux install - bad libs? in Data Protection

SC 3.5.0c Linux install - bad libs?

JIM_SURLOW — Fri, 18 Dec 2015 08:41:14 GMT

I recently received a copy of 3.5.0c. Untarred it onto a new CentOS 5.7 and placed it into /usr/local as per the 3.4 documentation (don't know if there is a 3.5 docs anywhere).

Then went to run it and received ...

[root@81377-sanperf scServer3.5.0c]# ./snapcreator --profile setup

Panic: '/usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/CORE/libperl.so' is not an ActivePerl library

A quick ldd …

[root@81377-sanperf scServer3.5.0c]# ldd snapcreator

linux-vdso.so.1 => (0x00007fff413fd000)

libnsl.so.1 => /lib64/libnsl.so.1 (0x0000003985200000)

libdl.so.2 => /lib64/libdl.so.2 (0x0000003982e00000)

libm.so.6 => /lib64/libm.so.6 (0x0000003983600000)

libcrypt.so.1 => /lib64/libcrypt.so.1 (0x0000003984a00000)

libutil.so.1 => /lib64/libutil.so.1 (0x0000003985a00000)

libpthread.so.0 => /lib64/libpthread.so.0 (0x0000003983e00000)

libc.so.6 => /lib64/libc.so.6 (0x0000003982a00000)

/lib64/ld-linux-x86-64.so.2 (0x0000003982600000)

Not sure where to go from here

Thanks,

Jim

Re: SC 3.5.0c Linux install - bad libs?

ktenzer — Thu, 12 Jan 2012 23:54:08 GMT

Can you try the 32bit version of the linux binary for SC? Also can you run the following command: strace ./snapcreator --version. This will produce a stack trace. Also a plain ./snapcreator --version would be good.

I have CentOS 5.5 and it works fine, we rarely here of issues like this but it is some kind of incompatibility

You can also try installing ActiveState perl, www.activestate.com and setting that perl before other perl in search path

Let me know

Regards,

Keith

Re: SC 3.5.0c Linux install - bad libs?

JIM_SURLOW — Thu, 12 Jan 2012 23:59:19 GMT

Keith,

Here's the quick info....

[root@81377-sanperf scServer3.5.0c]# ./snapcreator --version

Panic: '/usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/CORE/libperl.so' is not an ActivePerl library

[root@81377-sanperf scServer3.5.0c]# strace ./snapcreator --version

execve("./snapcreator", ["./snapcreator", "--version"], [/* 21 vars */]) = 0

brk(0) = 0x9f8d000

mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b497409c000

mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b497409d000

access("/etc/ld.so.preload", R_OK) = -1 ENOENT (No such file or directory)

open("/etc/ld.so.cache", O_RDONLY) = 3

fstat(3, {st_mode=S_IFREG|0644, st_size=35380, ...}) = 0

mmap(NULL, 35380, PROT_READ, MAP_PRIVATE, 3, 0) = 0x2b497409e000

close(3) = 0

open("/lib64/libnsl.so.1", O_RDONLY) = 3

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\240@ \2059\0\0\0"..., 832) = 832

fstat(3, {st_mode=S_IFREG|0755, st_size=114352, ...}) = 0

mmap(0x3985200000, 2194096, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x3985200000

mprotect(0x3985215000, 2093056, PROT_NONE) = 0

mmap(0x3985414000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x14000) = 0x3985414000

mmap(0x3985416000, 6832, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x3985416000

close(3) = 0

open("/lib64/libdl.so.2", O_RDONLY) = 3

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\20\16\340\2029\0\0\0"..., 832) = 832

fstat(3, {st_mode=S_IFREG|0755, st_size=23360, ...}) = 0

mmap(0x3982e00000, 2109696, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x3982e00000

mprotect(0x3982e02000, 2097152, PROT_NONE) = 0

mmap(0x3983002000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x2000) = 0x3983002000

close(3) = 0

open("/lib64/libm.so.6", O_RDONLY) = 3

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0`>`\2039\0\0\0"..., 832) = 832

fstat(3, {st_mode=S_IFREG|0755, st_size=615136, ...}) = 0

mmap(0x3983600000, 2629848, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x3983600000

mprotect(0x3983682000, 2093056, PROT_NONE) = 0

mmap(0x3983881000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x81000) = 0x3983881000

close(3) = 0

open("/lib64/libcrypt.so.1", O_RDONLY) = 3

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\360\t\240\2049\0\0\0"..., 832) = 832

fstat(3, {st_mode=S_IFREG|0755, st_size=48600, ...}) = 0

mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b49740a7000

mmap(0x3984a00000, 2322880, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x3984a00000

mprotect(0x3984a09000, 2093056, PROT_NONE) = 0

mmap(0x3984c08000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x8000) = 0x3984c08000

mmap(0x3984c0a000, 184768, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x3984c0a000

close(3) = 0

open("/lib64/libutil.so.1", O_RDONLY) = 3

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\200\16\240\2059\0\0\0"..., 832) = 832

fstat(3, {st_mode=S_IFREG|0755, st_size=18152, ...}) = 0

mmap(0x3985a00000, 2105616, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x3985a00000

mprotect(0x3985a02000, 2093056, PROT_NONE) = 0

mmap(0x3985c01000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x1000) = 0x3985c01000

close(3) = 0

open("/lib64/libpthread.so.0", O_RDONLY) = 3

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\240W\340\2039\0\0\0"..., 832) = 832

fstat(3, {st_mode=S_IFREG|0755, st_size=145824, ...}) = 0

mmap(0x3983e00000, 2204528, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x3983e00000

mprotect(0x3983e16000, 2093056, PROT_NONE) = 0

mmap(0x3984015000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x15000) = 0x3984015000

mmap(0x3984017000, 13168, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x3984017000

close(3) = 0

open("/lib64/libc.so.6", O_RDONLY) = 3

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\220\332\241\2029\0\0\0"..., 832) = 832

fstat(3, {st_mode=S_IFREG|0755, st_size=1722304, ...}) = 0

mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b49740a8000

mmap(0x3982a00000, 3502424, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x3982a00000

mprotect(0x3982b4e000, 2097152, PROT_NONE) = 0

mmap(0x3982d4e000, 20480, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x14e000) = 0x3982d4e000

mmap(0x3982d53000, 16728, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x3982d53000

close(3) = 0

mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b49740a9000

arch_prctl(ARCH_SET_FS, 0x2b49740a9670) = 0

mprotect(0x3982d4e000, 16384, PROT_READ) = 0

mprotect(0x3984015000, 4096, PROT_READ) = 0

mprotect(0x3985c01000, 4096, PROT_READ) = 0

mprotect(0x3984c08000, 4096, PROT_READ) = 0

mprotect(0x3983881000, 4096, PROT_READ) = 0

mprotect(0x3983002000, 4096, PROT_READ) = 0

mprotect(0x3985414000, 4096, PROT_READ) = 0

mprotect(0x398281c000, 4096, PROT_READ) = 0

munmap(0x2b497409e000, 35380) = 0

set_tid_address(0x2b49740a9700) = 18983

set_robust_list(0x2b49740a9710, 0x18) = 0

futex(0x7fffce05eeac, FUTEX_WAKE_PRIVATE, 1) = 0

rt_sigaction(SIGRTMIN, {0x3983e05380, [], SA_RESTORER|SA_SIGINFO, 0x3983e0eb70}, NULL, 😎 = 0

rt_sigaction(SIGRT_1, {0x3983e052b0, [], SA_RESTORER|SA_RESTART|SA_SIGINFO, 0x3983e0eb70}, NULL, 😎 = 0

rt_sigprocmask(SIG_UNBLOCK, [RTMIN RT_1], NULL, 😎 = 0

getrlimit(RLIMIT_STACK, {rlim_cur=10240*1024, rlim_max=RLIM_INFINITY}) = 0

readlink("/proc/self/exe", "/usr/local/scServer3.5.0c/snapcreator"..., 260) = 37

brk(0) = 0x9f8d000

brk(0x9fae000) = 0x9fae000

open("/usr/local/scServer3.5.0c/snapcreator", O_RDONLY) = 3

lseek(3, -12, SEEK_END) = 6344148

read(3, "\274U!\253\2\0\0\0004Z_\0", 12) = 12

mmap(NULL, 6250496, PROT_READ, MAP_SHARED, 3, 0x17000) = 0x2b49740aa000

mmap(NULL, 6250496, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b49746a0000

close(3) = 0

futex(0x39830030ec, FUTEX_WAKE_PRIVATE, 2147483647) = 0

geteuid() = 0

socket(PF_FILE, SOCK_STREAM, 0) = 3

fcntl(3, F_SETFL, O_RDWR|O_NONBLOCK) = 0

connect(3, {sa_family=AF_FILE, path="/var/run/nscd/socket"...}, 110) = -1 ENOENT (No such file or directory)

close(3) = 0

socket(PF_FILE, SOCK_STREAM, 0) = 3

fcntl(3, F_SETFL, O_RDWR|O_NONBLOCK) = 0

connect(3, {sa_family=AF_FILE, path="/var/run/nscd/socket"...}, 110) = -1 ENOENT (No such file or directory)

close(3) = 0

open("/etc/nsswitch.conf", O_RDONLY) = 3

fstat(3, {st_mode=S_IFREG|0644, st_size=1696, ...}) = 0

mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b4974c96000

read(3, "#\n# /etc/nsswitch.conf\n#\n# An ex"..., 4096) = 1696

read(3, "", 4096) = 0

close(3) = 0

munmap(0x2b4974c96000, 4096) = 0

open("/etc/ld.so.cache", O_RDONLY) = 3

fstat(3, {st_mode=S_IFREG|0644, st_size=35380, ...}) = 0

mmap(NULL, 35380, PROT_READ, MAP_PRIVATE, 3, 0) = 0x2b4974c96000

close(3) = 0

open("/lib64/libnss_files.so.2", O_RDONLY) = 3

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\340\37\0\0\0\0\0\0"..., 832) = 832

fstat(3, {st_mode=S_IFREG|0755, st_size=53880, ...}) = 0

mmap(NULL, 2139432, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x2b4974c9f000

mprotect(0x2b4974ca9000, 2093056, PROT_NONE) = 0

mmap(0x2b4974ea8000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x9000) = 0x2b4974ea8000

close(3) = 0

mprotect(0x2b4974ea8000, 4096, PROT_READ) = 0

munmap(0x2b4974c96000, 35380) = 0

open("/etc/passwd", O_RDONLY) = 3

fcntl(3, F_GETFD) = 0

fcntl(3, F_SETFD, FD_CLOEXEC) = 0

fstat(3, {st_mode=S_IFREG|0644, st_size=1439, ...}) = 0

mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b4974c96000

read(3, "root:x:0:0:root:/root:/bin/bash\n"..., 4096) = 1439

close(3) = 0

munmap(0x2b4974c96000, 4096) = 0

mkdir("/tmp/pdk-root/", 0755) = -1 EEXIST (File exists)

mkdir("/tmp/pdk-root/990f144bacb50cb035b7702a643c4708", 0755) = -1 EEXIST (File exists)

open("/tmp/pdk-root/990f144bacb50cb035b7702a643c4708/libperl.so", O_RDONLY) = 3

close(3) = 0

open("/tmp/pdk-root/990f144bacb50cb035b7702a643c4708/libperl.so", O_RDONLY) = 3

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0000Z\3\0\0\0\0\0"..., 832) = 832

fstat(3, {st_mode=S_IFREG|0644, st_size=1614981, ...}) = 0

mmap(NULL, 2550728, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = -1 EPERM (Operation not permitted)

close(3) = 0

open("/usr/local/scServer3.5.0c/libperl.so", O_RDONLY) = -1 ENOENT (No such file or directory)

stat("/usr/kerberos/sbin/perl", 0x7fffce05ec30) = -1 ENOENT (No such file or directory)

stat("/usr/kerberos/bin/perl", 0x7fffce05ec30) = -1 ENOENT (No such file or directory)

stat("/usr/local/sbin/perl", 0x7fffce05ec30) = -1 ENOENT (No such file or directory)

stat("/usr/local/bin/perl", 0x7fffce05ec30) = -1 ENOENT (No such file or directory)

stat("/sbin/perl", 0x7fffce05ec30) = -1 ENOENT (No such file or directory)

stat("/bin/perl", 0x7fffce05ec30) = -1 ENOENT (No such file or directory)

stat("/usr/sbin/perl", 0x7fffce05ec30) = -1 ENOENT (No such file or directory)

stat("/usr/bin/perl", {st_mode=S_IFREG|0755, st_size=19200, ...}) = 0

pipe([3, 4]) = 0

clone(child_stack=0, flags=CLONE_CHILD_CLEARTID|CLONE_CHILD_SETTID|SIGCHLD, child_tidptr=0x2b49740a9700) = 18984

--- SIGCHLD (Child exited) @ 0 (0) ---

close(4) = 0

fstat(3, {st_mode=S_IFIFO|0600, st_size=0, ...}) = 0

mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x2b4974c96000

read(3, "archlibexp='/usr/lib64/perl5/5.8"..., 1024) = 63

close(3) = 0

wait4(18984, [{WIFEXITED(s) && WEXITSTATUS(s) == 0}], 0, NULL) = 18984

munmap(0x2b4974c96000, 4096) = 0

stat("/usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/CORE/libperl.so", {st_mode=S_IFREG|0755, st_size=1262416, ...}) = 0

open("/usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/CORE/libperl.so", O_RDONLY) = 3

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\340\34c\2059\0\0\0"..., 832) = 832

fstat(3, {st_mode=S_IFREG|0755, st_size=1262416, ...}) = 0

mmap(0x3985600000, 3363680, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x3985600000

mprotect(0x398572c000, 2093056, PROT_NONE) = 0

mmap(0x398592b000, 36864, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x12b000) = 0x398592b000

mmap(0x3985934000, 4960, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x3985934000

close(3) = 0

open("/etc/ld.so.cache", O_RDONLY) = 3

fstat(3, {st_mode=S_IFREG|0644, st_size=35380, ...}) = 0

mmap(NULL, 35380, PROT_READ, MAP_PRIVATE, 3, 0) = 0x2b4974c96000

close(3) = 0

open("/lib64/libresolv.so.2", O_RDONLY) = 3

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\2402`\2069\0\0\0"..., 832) = 832

fstat(3, {st_mode=S_IFREG|0755, st_size=92736, ...}) = 0

mmap(0x3986600000, 2181864, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 3, 0) = 0x3986600000

mprotect(0x3986611000, 2097152, PROT_NONE) = 0

mmap(0x3986811000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 3, 0x11000) = 0x3986811000

mmap(0x3986813000, 6888, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x3986813000

close(3) = 0

mprotect(0x3986811000, 4096, PROT_READ) = 0

munmap(0x2b4974c96000, 35380) = 0

write(2, "Panic: '/usr/lib64/perl5/5.8.8/x"..., 102Panic: '/usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi/CORE/libperl.so' is not an ActivePerl library) = 102

write(2, "\n", 1

) = 1

munmap(0x2b49746a0000, 6250496) = 0

munmap(0x2b49740aa000, 6250496) = 0

exit_group(1) = ?

Re: SC 3.5.0c Linux install - bad libs?

ktenzer — Fri, 13 Jan 2012 00:58:08 GMT

Ok I sent this to some of the devs, I am not sure we have ever seen this. It is very odd that Snap Creator would be loading libperl.so from perl5 directory, something isn't right.

I have two more things you can try:

1. Take perl5 out of the path so it doesnt find the libperl.so, this may at least point us to source of problem. If you get a new error, then grab an strace.

2. Try the 32bit version not the 64bit version. There could be some missing libs required for 64bit on your OS.

Let me know

Regards,

Keith

Re: SC 3.5.0c Linux install - bad libs?

ktenzer — Fri, 13 Jan 2012 01:41:04 GMT

Hi Jim,

I somehow missed this and now it is starting to make sense

Snap Creator bundles its own libperl.so, like I said we dont require external software.

What I believe is happening is Snap Creator is not finding the libperl.so it comes with and so it moves on to libperl.so which is found under perl5

open("/usr/local/scServer3.5.0c/libperl.so", O_RDONLY) = -1 ENOENT (No such file or directory)

This open and others fail and that is the problem

The reason why this could happen is tmp is full or there is no tmp directory. SC requires a tmp directory.

Verify if tmp has space if it doesnt free up some space, make sure temp is writable as well.

Re-run ./snapcreator --version

Let me know if this helps

Regards,

Keith

Re: SC 3.5.0c Linux install - bad libs?

JIM_SURLOW — Fri, 13 Jan 2012 01:48:38 GMT

Keith,

Looks like I have enough space ....

[root@81377-sanperf ~]# df -h /tmp

Filesystem Size Used Avail Use% Mounted on

/dev/sda2 2.0G 44M 1.8G 3% /tmp

[root@81377-sanperf ~]# ls -ald /tmp

drwxrwxrwt 13 root root 4096 Jan 12 16:36 /tmp

[root@81377-sanperf ~]# sum Snap_Creator_Community_Release_3.5.0-Linux64.tar

42018 68710

Re: SC 3.5.0c Linux install - bad libs?

ktenzer — Fri, 13 Jan 2012 01:52:41 GMT

Ok that rules out tmp being issue. I just did cksum on tarball and on binary this is what i see and it is working:

1081640792 70359040 Snap_Creator_Community_Release_3.5.0-Linux64.tar

1665762593 6344160 snapcreator

Can you do a cksum on snapcreator binary and verify?

Regards,

Keith

Re: SC 3.5.0c Linux install - bad libs?

JIM_SURLOW — Fri, 13 Jan 2012 01:55:21 GMT

[root@81377-sanperf scServer3.5.0c]# cksum snapcreator

1665762593 6344160 snapcreator

[root@81377-sanperf ~]# cksum Snap_Creator_Community_Release_3.5.0-Linux64.tar

1081640792 70359040 Snap_Creator_Community_Release_3.5.0-Linux64.tar

This is interesting... still looking for ActivePerl...

[root@81377-sanperf scServer3.5.0c]# bash

[root@81377-sanperf scServer3.5.0c]# export PATH=/usr/local/bin

[root@81377-sanperf scServer3.5.0c]# echo $PATH

/usr/local/bin

[root@81377-sanperf scServer3.5.0c]# ./snapcreator --version

Error: Can't locate libperl.so

Make sure the ActivePerl bin directory is in your PATH

PATH=/usr/local/bin

Re: SC 3.5.0c Linux install - bad libs?

ktenzer — Fri, 13 Jan 2012 01:59:39 GMT

Ok then let's try the 32bit version and see if that work

Regards,

Keith

Re: SC 3.5.0c Linux install - bad libs?

JIM_SURLOW — Fri, 13 Jan 2012 03:57:42 GMT

Keith,

In poking around, I found some interesting stuff in /tmp. Is pdk-root from SC? I am guessing so....

I started the 64-bit test in the morn and 32-bit test in the eve.

[root@81377-sanperf ~]# find /tmp -name libperl.so -ls -exec file {} \;

131075 1584 -rw-r--r-- 1 root root 1614981 Jan 12 09:07 /tmp/pdk-root/990f144bacb50cb035b7702a643c4708/libperl.so

/tmp/pdk-root/990f144bacb50cb035b7702a643c4708/libperl.so: ELF 64-bit LSB shared object, AMD x86-64, version 1 (SYSV), not stripped

131077 1412 -rw-r--r-- 1 root root 1440083 Jan 12 20:25 /tmp/pdk-root/8a5466952c718e5e0b84210ae7ff7605/libperl.so

/tmp/pdk-root/8a5466952c718e5e0b84210ae7ff7605/libperl.so: ELF 32-bit LSB shared object, Intel 80386, version 1 (SYSV), not stripped

The 32-bit version gave me...

[root@81377-sanperf scServer3.5.0c]# ./snapcreator --version

Error: Can't locate libperl.so

Make sure the ActivePerl bin directory is in your PATH

PATH=/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/root/bin

Re: SC 3.5.0c Linux install - bad libs?

ktenzer — Fri, 13 Jan 2012 04:37:00 GMT

That is normal, SC unpacks libs and leaves them under /tmp.

For some reason SC simply can't load the libs it comes with. This probably indicates some incompatibility with the libs and OS. I think we are going to have to reproduce this issue to understand it.

Is there anyway you can use some other OS? SuSE or RedHat, maybe even a different CentOS system or even windows?

Regards,

Keith

Re: SC 3.5.0c Linux install - bad libs?

JIM_SURLOW — Fri, 13 Jan 2012 04:41:23 GMT

Keith,

From what you said earlier, you package your own libperl.so, and from my earlier strace and the latest with the 32-bit, I see that it is being found.

[root@81377-sanperf scServer3.5.0c]# strace ./snapcreator --version 2>&1 | egrep 'tmp.*libperl'

open("/tmp/pdk-root/8a5466952c718e5e0b84210ae7ff7605/libperl.so", O_RDONLY|O_LARGEFILE) = 3

open("/tmp/pdk-root/8a5466952c718e5e0b84210ae7ff7605/libperl.so", O_RDONLY) = 3

[root@81377-sanperf scServer3.5.0c]# cd ../scServer3.5.0c-64/

[root@81377-sanperf scServer3.5.0c-64]# strace ./snapcreator --version 2>&1 | egrep 'tmp.*libperl'

open("/tmp/pdk-root/990f144bacb50cb035b7702a643c4708/libperl.so", O_RDONLY) = 3

For the 32-bit version, I'm not sure why it is looking in /root/bin/perl

read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\340\34c\2059\0\0\0"..., 512) = 512

close(3) = 0

stat64("/root/bin/perl", 0xfff0b440) = -1 ENOENT (No such file or directory)

write(2, "Error: Can't locate libperl.so\nM"..., 199Error: Can't locate libperl.so

Re: SC 3.5.0c Linux install - bad libs?

justints — Fri, 13 Jan 2012 06:48:35 GMT

As Keith said for some reason libperl.so present in snapcreator is not getting loaded. Could you do a ldd on /tmp/pdk-root/8a5466952c718e5e0b84210ae7ff7605/libperl.so. Some dependencies mite be missing. I just ran snapcreator on CentOs 6.2. It works like a charm.

Regards,

Justin Skariah.

Re: SC 3.5.0c Linux install - bad libs?

ktenzer — Fri, 13 Jan 2012 07:13:43 GMT

Yep I think Justin is right, something is missing. Just tested CentOS 5 and it worked as well.

Regards,

Keith

Re: SC 3.5.0c Linux install - bad libs?

JIM_SURLOW — Fri, 13 Jan 2012 16:06:29 GMT

Justin, Keith,

Keith - could one of you do a "yum grouplist" for me? Maybe I don't have a dependent development library installed.

Justin -

Can't ldd the .so as it is not a dynamic executable.

[root@81377-sanperf 990f144bacb50cb035b7702a643c4708]# chmod 755 libperl.so ; ldd libperl.so ; chmod 644 libperl.so

not a dynamic executable

Re: SC 3.5.0c Linux install - bad libs?

ktenzer — Fri, 13 Jan 2012 20:25:05 GMT

Hi Jim,

I am running CentOS 5.3, here is the yum grouplist:

Loaded plugins: fastestmirror

Setting up Group Process

Loading mirror speeds from cached hostfile

* base: ftp.oss.eznetsols.org

* extras: ftp.oss.eznetsols.org

* updates: ftp.oss.eznetsols.org

Installed Groups:

Administration Tools

Dialup Networking Support

Editors

FTP Server

GNOME Desktop Environment

Graphical Internet

Graphics

Legacy Network Server

Mail Server

MySQL Database

Network Servers

Office/Productivity

Printing Support

Server Configuration Tools

System Tools

Web Server

X Window System

Yum Utilities

Available Groups:

Authoring and Publishing

Base

Beagle

Cluster Storage

Clustering

DNS Name Server

Development Libraries

Development Tools

Emacs

Engineering and Scientific

FreeNX and NX

GNOME Software Development

Games and Entertainment

Horde

Java

Java Development

KDE (K Desktop Environment)

KDE Software Development

KVM

Legacy Software Development

Legacy Software Support

Mono

News Server

OpenFabrics Enterprise Distribution

PostgreSQL Database

Ruby

Sound and Video

Text-based Internet

Tomboy

Virtualization

Windows File Server

X Software Development

XFCE-4.4

I am guessing Development tool or Development libraries are missing. There is simply some libraries that arent available on your machine.

Regards,

Keith

Re: SC 3.5.0c Linux install - bad libs?

JIM_SURLOW — Fri, 13 Jan 2012 21:04:13 GMT

I've started add a couple from your list that I did not have. So far, no joy. My RedHat 5.3 is more restrictive that your list and the 64-bit works without issue. I wonder what is in CentOS 5.7 that is giving me grief.

Re: SC 3.5.0c Linux install - bad libs?

JIM_SURLOW — Fri, 13 Jan 2012 21:05:22 GMT

"runs without issue" = doesn't panic when no params are given.

Re: SC 3.5.0c Linux install - bad libs?

ktenzer — Fri, 13 Jan 2012 21:50:55 GMT

This problem is very strage we have never seen this. SC runs on 1000s of systems and a lot are linux and we have never seen this. We also cant reproduce it. We have tried CentOS 5.3 (works) and CentOS 6.2 (works). I can install 5.7 but wont get to it until the weekend, maybe 5.7 has some bugs and we can reproduce it, or something is missing (more likely the case).

Why cant you install SC on some other system? I dont understand why it has to be 5.7 and this particular system, this is just for testing so anything will do. we just need a server that can talk to vCD and vCenter, that is it.

Regards,

Keith

Re: SC 3.5.0c Linux install - bad libs?

JIM_SURLOW — Tue, 17 Jan 2012 16:08:58 GMT

I found out that the template that I was using for CentOS had a noexec /tmp partition. snapcreator runs now.