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    <title>topic Re: Cannot delete snapshot backups in SC4 gui in Data Protection</title>
    <link>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16913#M1716</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi Magnus,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thanks for finding and reporting these issues...we do have a patch release in the making and are fixing all the issues.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I need some help understanding this one.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Can you please provide steps to reproduce this?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;In addition can you try deleting snapshot in CLI (same one). If this works then we would like to know as it indicates a bug in the GUI vs the server code.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Let us know and again thanks for the help and wonderful support, we will fix everything we can!&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Keith&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Tue, 18 Jun 2013 08:47:20 GMT</pubDate>
    <dc:creator>ktenzer</dc:creator>
    <dc:date>2013-06-18T08:47:20Z</dc:date>
    <item>
      <title>Cannot delete snapshot backups in SC4 gui</title>
      <link>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16908#M1715</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P class="ext-mb-content"&gt;&lt;SPAN class="ext-mb-text" id="x-auto-3092-content"&gt;When i try do delete a snpshot backup in the GUI i get this error.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="ext-mb-content"&gt;&lt;SPAN class="ext-mb-text"&gt;Im using the DFM proxy function so perhaps that is the problem?&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="ext-mb-content"&gt;&lt;SPAN class="ext-mb-text"&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="ext-mb-content"&gt;&lt;SPAN class="ext-mb-text"&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="ext-mb-content"&gt;&lt;SPAN class="ext-mb-text"&gt;Operation failed, Check GUI logs for details. ( STORAGE-02015 STORAGE-02015: Removing Snapshot copy [r3s5e_db2-hourly_20130617104521] on volume [got608v005] failed with werror [Controller instance should not be null, Exiting]. )&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="ext-mb-content"&gt;&lt;SPAN class="ext-mb-text"&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="ext-mb-content"&gt;&lt;SPAN class="ext-mb-text"&gt;GUI log says:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;2013-06-18 10:39:38,665 [20568066@qtp-3889394-2] com.netapp.snapcreator.ui.service.SnapCreatorGUILogger ERROR - STORAGE-02015: Removing Snapshot copy [r3s5e_db2-hourly_20130617104521] on volume [got608v005] failed with werror [Controller instance should not be null, Exiting].Trace : com.netapp.snapcreator.storage.executor.ZapiExecutorException: Controller instance should not be null, Exiting&lt;BR /&gt;at com.netapp.snapcreator.storage.executor.ZapiExecutorFactory.get(ZapiExecutorFactory.java:54)&lt;BR /&gt;at com.netapp.snapcreator.storage.api.StorageApiFactory.getStorage(StorageApiFactory.java:28)&lt;BR /&gt;at com.netapp.snapcreator.storage.StorageCoreImpl.snapshotDelete(StorageCoreImpl.java:823)&lt;BR /&gt;at com.netapp.snapcreator.storage.StorageImpl.snapshotDelete(StorageImpl.java:210)&lt;BR /&gt;at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)&lt;BR /&gt;at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)&lt;BR /&gt;at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)&lt;BR /&gt;at java.lang.reflect.Method.invoke(Unknown Source)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:173)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:89)&lt;BR /&gt;at org.apache.cxf.jaxws.JAXWSMethodInvoker.invoke(JAXWSMethodInvoker.java:60)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:75)&lt;BR /&gt;at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:58)&lt;BR /&gt;at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)&lt;BR /&gt;at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)&lt;BR /&gt;at java.util.concurrent.FutureTask.run(Unknown Source)&lt;BR /&gt;at org.apache.cxf.workqueue.SynchronousExecutor.execute(SynchronousExecutor.java:37)&lt;BR /&gt;at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:106)&lt;BR /&gt;at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:243)&lt;BR /&gt;at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:111)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletDestination.invoke(ServletDestination.java:99)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:431)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:186)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractCXFServlet.invoke(AbstractCXFServlet.java:148)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:179)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:103)&lt;BR /&gt;at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:159)&lt;BR /&gt;at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)&lt;BR /&gt;at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)&lt;BR /&gt;at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)&lt;BR /&gt;at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)&lt;BR /&gt;at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)&lt;BR /&gt;at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)&lt;BR /&gt;at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)&lt;BR /&gt;at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)&lt;BR /&gt;at org.mortbay.jetty.Server.handle(Server.java:326)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:943)&lt;BR /&gt;at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)&lt;BR /&gt;at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)&lt;BR /&gt;at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)&lt;BR /&gt;at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:582)&lt;/P&gt;&lt;P&gt;2013-06-18 10:39:38,665 [20568066@qtp-3889394-2] com.netapp.snapcreator.ui.service.SnapCreatorGUILogger ERROR - STORAGE-02015: Removing Snapshot copy [r3s5e_db2-hourly_20130617104521] on volume [got608v005] failed with werror [Controller instance should not be null, Exiting].Trace : com.netapp.snapcreator.storage.executor.ZapiExecutorException: Controller instance should not be null, Exiting&lt;BR /&gt;at com.netapp.snapcreator.storage.executor.ZapiExecutorFactory.get(ZapiExecutorFactory.java:54)&lt;BR /&gt;at com.netapp.snapcreator.storage.api.StorageApiFactory.getStorage(StorageApiFactory.java:28)&lt;BR /&gt;at com.netapp.snapcreator.storage.StorageCoreImpl.snapshotDelete(StorageCoreImpl.java:823)&lt;BR /&gt;at com.netapp.snapcreator.storage.StorageImpl.snapshotDelete(StorageImpl.java:210)&lt;BR /&gt;at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)&lt;BR /&gt;at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)&lt;BR /&gt;at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)&lt;BR /&gt;at java.lang.reflect.Method.invoke(Unknown Source)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:173)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:89)&lt;BR /&gt;at org.apache.cxf.jaxws.JAXWSMethodInvoker.invoke(JAXWSMethodInvoker.java:60)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:75)&lt;BR /&gt;at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:58)&lt;BR /&gt;at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)&lt;BR /&gt;at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)&lt;BR /&gt;at java.util.concurrent.FutureTask.run(Unknown Source)&lt;BR /&gt;at org.apache.cxf.workqueue.SynchronousExecutor.execute(SynchronousExecutor.java:37)&lt;BR /&gt;at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:106)&lt;BR /&gt;at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:243)&lt;BR /&gt;at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:111)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletDestination.invoke(ServletDestination.java:99)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:431)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:186)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractCXFServlet.invoke(AbstractCXFServlet.java:148)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:179)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:103)&lt;BR /&gt;at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:159)&lt;BR /&gt;at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)&lt;BR /&gt;at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)&lt;BR /&gt;at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)&lt;BR /&gt;at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)&lt;BR /&gt;at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)&lt;BR /&gt;at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)&lt;BR /&gt;at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)&lt;BR /&gt;at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)&lt;BR /&gt;at org.mortbay.jetty.Server.handle(Server.java:326)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:943)&lt;BR /&gt;at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)&lt;BR /&gt;at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)&lt;BR /&gt;at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)&lt;BR /&gt;at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:582)&lt;/P&gt;&lt;P&gt;2013-06-18 10:39:38,665 [20568066@qtp-3889394-2] com.netapp.snapcreator.ui.service.SnapCreatorGUILogger ERROR - STORAGE-02013: Removing Snapshot copy [r3s5e_db2-hourly_20130617104521] on volume [got608v005].&lt;BR /&gt;2013-06-18 10:39:38,665 [20568066@qtp-3889394-2] com.netapp.snapcreator.ui.service.SnapCreatorGUILogger ERROR - STORAGE-02013: Removing Snapshot copy [r3s5e_db2-hourly_20130617104521] on volume [got608v005].&lt;BR /&gt;2013-06-18 10:39:38,665 [20568066@qtp-3889394-2] com.netapp.snapcreator.ui.service.SnapCreatorGUILogger ERROR - com.netapp.snapcreator.storage.executor.ZapiExecutorException: Controller instance should not be null, Exiting&lt;BR /&gt;at com.netapp.snapcreator.storage.executor.ZapiExecutorFactory.get(ZapiExecutorFactory.java:54)&lt;BR /&gt;at com.netapp.snapcreator.storage.api.StorageApiFactory.getStorage(StorageApiFactory.java:28)&lt;BR /&gt;at com.netapp.snapcreator.storage.StorageCoreImpl.snapshotDelete(StorageCoreImpl.java:823)&lt;BR /&gt;at com.netapp.snapcreator.storage.StorageImpl.snapshotDelete(StorageImpl.java:210)&lt;BR /&gt;at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)&lt;BR /&gt;at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)&lt;BR /&gt;at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)&lt;BR /&gt;at java.lang.reflect.Method.invoke(Unknown Source)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:173)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:89)&lt;BR /&gt;at org.apache.cxf.jaxws.JAXWSMethodInvoker.invoke(JAXWSMethodInvoker.java:60)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:75)&lt;BR /&gt;at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:58)&lt;BR /&gt;at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)&lt;BR /&gt;at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)&lt;BR /&gt;at java.util.concurrent.FutureTask.run(Unknown Source)&lt;BR /&gt;at org.apache.cxf.workqueue.SynchronousExecutor.execute(SynchronousExecutor.java:37)&lt;BR /&gt;at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:106)&lt;BR /&gt;at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:243)&lt;BR /&gt;at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:111)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletDestination.invoke(ServletDestination.java:99)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:431)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:186)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractCXFServlet.invoke(AbstractCXFServlet.java:148)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:179)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:103)&lt;BR /&gt;at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:159)&lt;BR /&gt;at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)&lt;BR /&gt;at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)&lt;BR /&gt;at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)&lt;BR /&gt;at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)&lt;BR /&gt;at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)&lt;BR /&gt;at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)&lt;BR /&gt;at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)&lt;BR /&gt;at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)&lt;BR /&gt;at org.mortbay.jetty.Server.handle(Server.java:326)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:943)&lt;BR /&gt;at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)&lt;BR /&gt;at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)&lt;BR /&gt;at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)&lt;BR /&gt;at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:582)&lt;/P&gt;&lt;P&gt;2013-06-18 10:39:38,665 [20568066@qtp-3889394-2] com.netapp.snapcreator.ui.service.SnapCreatorGUILogger ERROR - com.netapp.snapcreator.storage.executor.ZapiExecutorException: Controller instance should not be null, Exiting&lt;BR /&gt;at com.netapp.snapcreator.storage.executor.ZapiExecutorFactory.get(ZapiExecutorFactory.java:54)&lt;BR /&gt;at com.netapp.snapcreator.storage.api.StorageApiFactory.getStorage(StorageApiFactory.java:28)&lt;BR /&gt;at com.netapp.snapcreator.storage.StorageCoreImpl.snapshotDelete(StorageCoreImpl.java:823)&lt;BR /&gt;at com.netapp.snapcreator.storage.StorageImpl.snapshotDelete(StorageImpl.java:210)&lt;BR /&gt;at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)&lt;BR /&gt;at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)&lt;BR /&gt;at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)&lt;BR /&gt;at java.lang.reflect.Method.invoke(Unknown Source)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:173)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:89)&lt;BR /&gt;at org.apache.cxf.jaxws.JAXWSMethodInvoker.invoke(JAXWSMethodInvoker.java:60)&lt;BR /&gt;at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:75)&lt;BR /&gt;at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:58)&lt;BR /&gt;at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)&lt;BR /&gt;at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)&lt;BR /&gt;at java.util.concurrent.FutureTask.run(Unknown Source)&lt;BR /&gt;at org.apache.cxf.workqueue.SynchronousExecutor.execute(SynchronousExecutor.java:37)&lt;BR /&gt;at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:106)&lt;BR /&gt;at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:243)&lt;BR /&gt;at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:111)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletDestination.invoke(ServletDestination.java:99)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:431)&lt;BR /&gt;at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:186)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractCXFServlet.invoke(AbstractCXFServlet.java:148)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:179)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:103)&lt;BR /&gt;at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)&lt;BR /&gt;at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:159)&lt;BR /&gt;at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)&lt;BR /&gt;at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)&lt;BR /&gt;at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)&lt;BR /&gt;at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)&lt;BR /&gt;at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)&lt;BR /&gt;at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)&lt;BR /&gt;at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)&lt;BR /&gt;at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)&lt;BR /&gt;at org.mortbay.jetty.Server.handle(Server.java:326)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:943)&lt;BR /&gt;at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)&lt;BR /&gt;at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)&lt;BR /&gt;at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)&lt;BR /&gt;at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)&lt;BR /&gt;at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:582)&lt;/P&gt;&lt;P&gt;2013-06-18 10:39:38,665 [20568066@qtp-3889394-2] com.netapp.snapcreator.ui.service.SnapCreatorGUILogger ERROR - STORAGE-02015: Removing Snapshot copy [r3s5e_db2-hourly_20130617104521] on volume [got608v005] failed with werror [Controller instance should not be null, Exiting].&lt;BR /&gt;2013-06-18 10:39:38,665 [20568066@qtp-3889394-2] com.netapp.snapcreator.ui.service.SnapCreatorGUILogger ERROR - STORAGE-02015: Removing Snapshot copy [r3s5e_db2-hourly_20130617104521] on volume [got608v005] failed with werror [Controller instance should not be null, Exiting].&lt;/P&gt;&lt;P class="ext-mb-content"&gt;&lt;SPAN class="ext-mb-text"&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 05 Jun 2025 06:00:30 GMT</pubDate>
      <guid>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16908#M1715</guid>
      <dc:creator>magnus_nyvall</dc:creator>
      <dc:date>2025-06-05T06:00:30Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot delete snapshot backups in SC4 gui</title>
      <link>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16913#M1716</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi Magnus,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thanks for finding and reporting these issues...we do have a patch release in the making and are fixing all the issues.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I need some help understanding this one.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Can you please provide steps to reproduce this?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;In addition can you try deleting snapshot in CLI (same one). If this works then we would like to know as it indicates a bug in the GUI vs the server code.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Let us know and again thanks for the help and wonderful support, we will fix everything we can!&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Keith&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 18 Jun 2013 08:47:20 GMT</pubDate>
      <guid>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16913#M1716</guid>
      <dc:creator>ktenzer</dc:creator>
      <dc:date>2013-06-18T08:47:20Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot delete snapshot backups in SC4 gui</title>
      <link>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16920#M1717</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;You where right it works with the cli.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;$ ./snapcreator --server x.x.x.x --user username --profile r3s5e_db2 --action backupDel&lt;/P&gt;&lt;P&gt;INFO: Missing option --passwd&lt;BR /&gt;Enter password:&lt;/P&gt;&lt;P&gt;Use of uninitialized value in concatenation (.) or string at /&amp;lt;/var/tmp/snap4test/scServer4.0.0/snapcreator&amp;gt;SnapCreator/Util/Execute.pm line 1057, &amp;lt;STDIN&amp;gt; line 1.&lt;BR /&gt;### You have chosen to do a snap delete on one or more volumes for the Profile: r3s5e_db2 Config: r3s5e_db2 Policy:&amp;nbsp; ###&lt;BR /&gt;Are you sure you want to continue (y|n)? y&lt;/P&gt;&lt;P&gt;### Volume Menu for segotx608 ###&lt;BR /&gt;01. got608v005&lt;BR /&gt;Select a volume for Snapshot copy delete (enter a number, "n" for next controller or "q" to quit): 01&lt;/P&gt;&lt;P&gt;### Snapshot copy Menu for segotx608:got608v005 ###&lt;BR /&gt;01. r3s5e_db2-hourly_20130604134202 (Jun 04 2013 13:42:21) (false)&lt;BR /&gt;02. r3s5e_db2-hourly_20130604174201 (Jun 04 2013 17:42:14) (false)&lt;BR /&gt;03. r3s5e_db2-hourly_20130604214201 (Jun 04 2013 21:42:13) (false)&lt;BR /&gt;04. r3s5e_db2-hourly_20130605014202 (Jun 05 2013 01:42:19) (false)&lt;BR /&gt;05. r3s5e_db2-hourly_20130605054201 (Jun 05 2013 05:42:13) (false)&lt;BR /&gt;06. r3s5e_db2-hourly_20130605094202 (Jun 05 2013 09:42:21) (false)&lt;BR /&gt;07. r3s5e_db2-hourly_20130605134201 (Jun 05 2013 13:42:20) (false)&lt;BR /&gt;08. r3s5e_db2-hourly_20130605174202 (Jun 05 2013 17:42:13) (false)&lt;BR /&gt;09. r3s5e_db2-hourly_20130605214201 (Jun 05 2013 21:42:16) (false)&lt;BR /&gt;10. r3s5e_db2-hourly_20130606014202 (Jun 06 2013 01:42:18) (false)&lt;BR /&gt;11. r3s5e_db2-hourly_20130606054201 (Jun 06 2013 05:42:13) (false)&lt;BR /&gt;12. r3s5e_db2-hourly_20130606094202 (Jun 06 2013 09:42:22) (false)&lt;BR /&gt;13. r3s5e_db2-hourly_20130606134202 (Jun 06 2013 13:42:17) (false)&lt;BR /&gt;14. r3s5e_db2-hourly_20130606174201 (Jun 06 2013 17:42:16) (false)&lt;BR /&gt;15. r3s5e_db2-hourly_20130606214202 (Jun 06 2013 21:42:13) (false)&lt;BR /&gt;16. r3s5e_db2-hourly_20130607014202 (Jun 07 2013 01:42:15) (false)&lt;BR /&gt;17. r3s5e_db2-hourly_20130607054201 (Jun 07 2013 05:42:13) (false)&lt;BR /&gt;18. r3s5e_db2-hourly_20130607094202 (Jun 07 2013 09:42:16) (false)&lt;BR /&gt;19. r3s5e_db2-hourly_20130607134201 (Jun 07 2013 13:42:19) (false)&lt;BR /&gt;20. r3s5e_db2-hourly_20130607174201 (Jun 07 2013 17:42:13) (false)&lt;BR /&gt;21. r3s5e_db2-hourly_20130607214201 (Jun 07 2013 21:42:19) (false)&lt;BR /&gt;22. r3s5e_db2-hourly_20130608014201 (Jun 08 2013 01:42:15) (false)&lt;BR /&gt;23. r3s5e_db2-hourly_20130608054201 (Jun 08 2013 05:42:15) (false)&lt;BR /&gt;24. r3s5e_db2-hourly_20130608094201 (Jun 08 2013 09:42:13) (false)&lt;BR /&gt;25. r3s5e_db2-hourly_20130608134202 (Jun 08 2013 13:42:14) (false)&lt;BR /&gt;26. r3s5e_db2-hourly_20130608174201 (Jun 08 2013 17:42:13) (false)&lt;BR /&gt;27. r3s5e_db2-hourly_20130608214201 (Jun 08 2013 21:42:15) (false)&lt;BR /&gt;28. r3s5e_db2-hourly_20130609014202 (Jun 09 2013 01:42:20) (false)&lt;BR /&gt;29. r3s5e_db2-hourly_20130609054201 (Jun 09 2013 05:42:17) (false)&lt;BR /&gt;30. r3s5e_db2-hourly_20130609094202 (Jun 09 2013 09:42:19) (false)&lt;BR /&gt;31. r3s5e_db2-hourly_20130609134202 (Jun 09 2013 13:42:13) (false)&lt;BR /&gt;32. r3s5e_db2-hourly_20130609174201 (Jun 09 2013 17:42:13) (false)&lt;BR /&gt;33. r3s5e_db2-hourly_20130609214202 (Jun 09 2013 21:42:14) (false)&lt;BR /&gt;34. r3s5e_db2-hourly_20130610014201 (Jun 10 2013 01:42:17) (false)&lt;BR /&gt;35. r3s5e_db2-hourly_20130610054201 (Jun 10 2013 05:42:17) (false)&lt;BR /&gt;36. r3s5e_db2-hourly_20130610094201 (Jun 10 2013 09:42:22) (false)&lt;BR /&gt;37. r3s5e_db2-hourly_20130610134201 (Jun 10 2013 13:42:14) (false)&lt;BR /&gt;38. r3s5e_db2-hourly_20130610174201 (Jun 10 2013 17:42:13) (false)&lt;BR /&gt;39. r3s5e_db2-hourly_20130610214202 (Jun 10 2013 21:42:14) (false)&lt;BR /&gt;40. r3s5e_db2-hourly_20130611014202 (Jun 11 2013 01:42:18) (false)&lt;BR /&gt;41. r3s5e_db2-hourly_20130611054202 (Jun 11 2013 05:42:15) (false)&lt;BR /&gt;42. r3s5e_db2-hourly_20130611094202 (Jun 11 2013 09:42:13) (false)&lt;BR /&gt;43. r3s5e_db2-hourly_20130611134201 (Jun 11 2013 13:42:18) (false)&lt;BR /&gt;44. r3s5e_db2-hourly_20130611174201 (Jun 11 2013 17:42:13) (false)&lt;BR /&gt;45. r3s5e_db2-hourly_20130611214201 (Jun 11 2013 21:42:15) (false)&lt;BR /&gt;46. r3s5e_db2-hourly_20130612014201 (Jun 12 2013 01:42:13) (false)&lt;BR /&gt;47. r3s5e_db2-hourly_20130612054202 (Jun 12 2013 05:42:15) (false)&lt;BR /&gt;48. r3s5e_db2-hourly_20130612094201 (Jun 12 2013 09:42:15) (false)&lt;BR /&gt;49. r3s5e_db2-hourly_20130612134201 (Jun 12 2013 13:42:14) (false)&lt;BR /&gt;50. r3s5e_db2-hourly_20130612174201 (Jun 12 2013 17:42:14) (false)&lt;BR /&gt;51. r3s5e_db2-hourly_20130612214202 (Jun 12 2013 21:42:14) (false)&lt;BR /&gt;52. r3s5e_db2-hourly_20130613014202 (Jun 13 2013 01:42:14) (false)&lt;BR /&gt;53. r3s5e_db2-hourly_20130613054201 (Jun 13 2013 05:42:14) (false)&lt;BR /&gt;54. r3s5e_db2-hourly_20130613094202 (Jun 13 2013 09:42:14) (false)&lt;BR /&gt;55. r3s5e_db2-hourly_20130613134201 (Jun 13 2013 13:42:13) (false)&lt;BR /&gt;56. r3s5e_db2-hourly_20130613174202 (Jun 13 2013 17:42:14) (false)&lt;BR /&gt;57. r3s5e_db2-hourly_20130613214202 (Jun 13 2013 21:42:23) (false)&lt;BR /&gt;58. r3s5e_db2-hourly_20130614014201 (Jun 14 2013 01:42:25) (false)&lt;BR /&gt;59. r3s5e_db2-hourly_20130614054201 (Jun 14 2013 05:42:16) (false)&lt;BR /&gt;60. r3s5e_db2-hourly_20130614094202 (Jun 14 2013 09:42:20) (false)&lt;BR /&gt;61. r3s5e_db2-hourly_20130614134202 (Jun 14 2013 13:42:17) (false)&lt;BR /&gt;62. r3s5e_db2-hourly_20130614143342 (Jun 14 2013 14:31:15) (false)&lt;BR /&gt;63. r3s5e_db2-hourly_20130614174201 (Jun 14 2013 17:42:13) (false)&lt;BR /&gt;64. r3s5e_db2-hourly_20130614214201 (Jun 14 2013 21:42:17) (false)&lt;BR /&gt;65. r3s5e_db2-hourly_20130615014202 (Jun 15 2013 01:42:17) (false)&lt;BR /&gt;66. r3s5e_db2-hourly_20130615054202 (Jun 15 2013 05:42:19) (false)&lt;BR /&gt;67. r3s5e_db2-hourly_20130615094202 (Jun 15 2013 09:42:22) (false)&lt;BR /&gt;68. r3s5e_db2-hourly_20130615134202 (Jun 15 2013 13:42:19) (false)&lt;BR /&gt;69. r3s5e_db2-hourly_20130615174202 (Jun 15 2013 17:42:15) (false)&lt;BR /&gt;70. r3s5e_db2-hourly_20130615214201 (Jun 15 2013 21:42:16) (false)&lt;BR /&gt;71. r3s5e_db2-hourly_20130616014202 (Jun 16 2013 01:42:17) (false)&lt;BR /&gt;72. r3s5e_db2-hourly_20130616054201 (Jun 16 2013 05:42:15) (false)&lt;BR /&gt;73. r3s5e_db2-hourly_20130616094201 (Jun 16 2013 09:42:16) (false)&lt;BR /&gt;74. r3s5e_db2-hourly_20130616134202 (Jun 16 2013 13:42:13) (false)&lt;BR /&gt;75. r3s5e_db2-hourly_20130616174202 (Jun 16 2013 17:42:21) (false)&lt;BR /&gt;76. r3s5e_db2-hourly_20130616214202 (Jun 16 2013 21:42:14) (false)&lt;BR /&gt;77. r3s5e_db2-hourly_20130617014201 (Jun 17 2013 01:42:14) (false)&lt;BR /&gt;78. r3s5e_db2-hourly_20130617054202 (Jun 17 2013 05:42:14) (false)&lt;BR /&gt;79. r3s5e_db2-hourly_20130617094201 (Jun 17 2013 09:42:21) (false)&lt;BR /&gt;80. r3s5e_db2-hourly_20130617104147 (Jun 17 2013 10:39:20) (false)&lt;BR /&gt;81. r3s5e_db2-hourly_20130617104521 (Jun 17 2013 10:42:57) (false)&lt;BR /&gt;82. r3s5e_db2-hourly_20130617104913 (Jun 17 2013 10:46:53) (false)&lt;BR /&gt;83. r3s5e_db2-hourly_20130617112338 (Jun 17 2013 11:21:34) (false)&lt;BR /&gt;84. r3s5e_db2-hourly_20130617133656 (Jun 17 2013 13:34:30) (false)&lt;BR /&gt;85. r3s5e_db2-hourly_20130617134400 (Jun 17 2013 13:41:33) (false)&lt;BR /&gt;86. r3s5e_db2-hourly_20130617151350 (Jun 17 2013 15:11:28) (false)&lt;BR /&gt;87. r3s5e_db2-hourly_20130617174400 (Jun 17 2013 17:41:41) (false)&lt;BR /&gt;88. r3s5e_db2-hourly_20130617214401 (Jun 17 2013 21:41:30) (false)&lt;BR /&gt;89. r3s5e_db2-hourly_20130618014400 (Jun 18 2013 01:40:38) (false)&lt;BR /&gt;90. r3s5e_db2-hourly_20130618103823 (Jun 18 2013 10:35:38) (false)&lt;BR /&gt;Select a Snapshot copy for delete (enter a number or "q" to quit): 81&lt;/P&gt;&lt;P&gt;WARN: You have selected to delete Snapshot copy r3s5e_db2-hourly_20130617104521&lt;BR /&gt;Are you sure you want to continue with the Snapshot copy delete (y|n)?y&lt;/P&gt;&lt;P&gt;### Volume Menu for segotx608 ###&lt;BR /&gt;01. got608v005&lt;BR /&gt;Select a volume for Snapshot copy delete (enter a number, "n" for next controller or "q" to quit): q&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 18 Jun 2013 09:06:57 GMT</pubDate>
      <guid>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16920#M1717</guid>
      <dc:creator>magnus_nyvall</dc:creator>
      <dc:date>2013-06-18T09:06:57Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot delete snapshot backups in SC4 gui</title>
      <link>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16925#M1718</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I sent you an e-mail with an scdump file.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Regards Magnus&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 18 Jun 2013 10:08:34 GMT</pubDate>
      <guid>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16925#M1718</guid>
      <dc:creator>magnus_nyvall</dc:creator>
      <dc:date>2013-06-18T10:08:34Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot delete snapshot backups in SC4 gui</title>
      <link>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16930#M1719</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;I see that you have NTAP_USERS parameter blank. Did you remove it intentionally?&lt;/P&gt;&lt;P&gt;Kapil&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 18 Jun 2013 10:48:56 GMT</pubDate>
      <guid>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16930#M1719</guid>
      <dc:creator>Arora_Kapil</dc:creator>
      <dc:date>2013-06-18T10:48:56Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot delete snapshot backups in SC4 gui</title>
      <link>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16935#M1720</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Okay I missed that you are using DFM proxy.&lt;/P&gt;&lt;P&gt;We will look into it and get back to you.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Kapil&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 18 Jun 2013 11:19:17 GMT</pubDate>
      <guid>https://community.netapp.com/t5/Data-Protection/Cannot-delete-snapshot-backups-in-SC4-gui/m-p/16935#M1720</guid>
      <dc:creator>Arora_Kapil</dc:creator>
      <dc:date>2013-06-18T11:19:17Z</dc:date>
    </item>
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