topic Re: Snap Creator/Snapdrive integration ERROR:At least one command is not allowed to be executed remo in Data Protection

Snap Creator/Snapdrive integration ERROR:At least one command is not allowed to be executed remotely

Chris_Stevenson — Wed, 04 Jun 2025 22:54:13 GMT

Thanks in advance. For Agent 4.1.1 - I have seen the resolution for agent 3.4 but it seems 4x has a different configuration. Can someone point me to the proper update in my config to allow remote commands?

78	########## Storage discovery finished successfully ! ##########

79	########## Pre Application Quiesce commands ##########

80	[<AgentIP>:9090 (4.1.1.1)] Executing Pre application quiesce command [/opt/netapp/appscript/orautil_prepost.sh oracle <dbinstance> pre SUCCESS] on <AgentIP>

81	[<AgentIP>:9090 (4.1.1.1)] At least one command is not allowed to be executed remotely

82	Task: preAppQuiesceCMD with config:<client>_np@np_bf_<jobname> failed

83	########## Application cleanup ##########

84	Performing cleanup on : oracle

85	########## Application cleanup finished successfully ##########

86	########## Agent Workflow Finalization ##########

87	Agent Workflow Finalization started

88	[<AgentIP>:9090 (4.1.1.1)] Finalized workflow with id 205

89	Agent Workflow Finalization finished successfully

90	########## Snap Creator Framework 4.1.1P3 failed ##########

91	########## PRE EXIT COMMANDS ##########

92	[<AgentIP>:9090 (4.1.1.1)] Executing Pre Exit command [/opt/netapp/appscript/orautil_prepost.sh oracle <dbinstance> post FAILED] on <AgentIP>

93	[<AgentIP>:9090 (4.1.1.1)] At least one command is not allowed to be executed remotely

94	Task: alertOnError with config:<client>_np@np_bf_<jobname> failed

Re: Snap Creator/Snapdrive integration ERROR:At least one command is not allowed to be executed remo

Sahana — Tue, 03 Nov 2015 03:42:33 GMT

Hi,

Could you please check the following:

Update the allowed_commands.config file to contain commands in the following format:
command:/bin/su - oracle -c "/home/scripts/script.sh TEST PASS"

Re: Snap Creator/Snapdrive integration ERROR:At least one command is not allowed to be executed remo

sivar — Tue, 03 Nov 2015 14:19:28 GMT

Chris,

Go to <snapcreator_install_path>/scAgent4.1.1/etc

vi allowed_commands.config file and insert your script name (full path)

command: "/opt/netapp/appscript/orautil_prepost.sh"

Remember to include a space after command:

The commands entered in allowed_commands.config are case sensitive and must exactly match the commands as seen in the configuration file, including capitalization and quotaion marks.

Every time, you modify the allowed_commands.config, you must restart the agent.

<snapcreator_install_path>/scAgent4.1.1/bin/scAgent restart

Thanks,
Siva Ramanathan

Re: Snap Creator/Snapdrive integration ERROR:At least one command is not allowed to be executed remo

Chris_Stevenson — Thu, 05 Nov 2015 16:45:49 GMT

Thanks Siva. This fixed the issue (the space after the command!, who knew?? 😜 )

Chris

Re: Snap Creator/Snapdrive integration ERROR:At least one command is not allowed to be executed remo

Chris_Stevenson — Thu, 05 Nov 2015 16:46:26 GMT

Thanks for the response. Adding the space after the command (per Siva) resolved issue.

Chris