Could not read API response (DFM Proxy)

togeis — Thu, 05 Jun 2025 05:23:49 GMT

Hi,

we use the DFM Proxy function in SnapCreator 4.1.1. And sometimes we get a Timeout when SC want's to get the SnapVault status. This happens during normal Backups and while listing the Backups of an Config.

Here is a Errormessage while getting the Backup list:

2014-12-01 11:01:02,400 [qtp76947376-41] com.netapp.snapcreator.ui.service.SnapCreatorGUILogger ERROR - com.netapp.snapcreator.storage.executor.ZapiExecutorEx
ception: Timeout. Could not read API response. (errno=60)
        at com.netapp.snapcreator.storage.executor.ProxyZapiExecutor.run(ProxyZapiExecutor.java:114)
        at com.netapp.snapcreator.storage.api.ontap.Ontap7ModeApi.executeRequest(Ontap7ModeApi.java:2242)
        at com.netapp.snapcreator.storage.api.ontap.Ontap7ModeApi.snapVaultStatus(Ontap7ModeApi.java:1310)
        at com.netapp.snapcreator.storage.StorageCoreImpl.snapVaultGetStatus(StorageCoreImpl.java:1082)
        at com.netapp.snapcreator.storage.StorageImpl.snapVaultGetStatus(StorageImpl.java:265)
        at com.netapp.snapcreator.engine.EngineImpl.getSnapvaultVolumes(EngineImpl.java:1444)
        at com.netapp.snapcreator.engine.EngineImpl.getSecondaryVolumes(EngineImpl.java:1377)
        at com.netapp.snapcreator.engine.EngineImpl.getSecondarySnaplist(EngineImpl.java:714)
        at com.netapp.snapcreator.engine.EngineImpl.snapshotList(EngineImpl.java:664)
        at com.netapp.snapcreator.engine.EngineImpl.getSnapshotsBasedOnPattern(EngineImpl.java:532)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:180)
        at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:96)
        at org.apache.cxf.jaxws.AbstractJAXWSMethodInvoker.invoke(AbstractJAXWSMethodInvoker.java:178)
        at org.apache.cxf.jaxws.JAXWSMethodInvoker.invoke(JAXWSMethodInvoker.java:68)
        at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:75)
        at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:57)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
        at java.util.concurrent.FutureTask.run(FutureTask.java:262)
        at org.apache.cxf.workqueue.SynchronousExecutor.execute(SynchronousExecutor.java:37)
        at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:106)
        at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:272)
        at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121)
        at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:239)
        at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:248)
        at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:222)
        at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:153)
        at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:167)
        at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:286)
        at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:206)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:755)
        at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:262)
        at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:686)
        at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:501)
        at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
        at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:557)
        at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
        at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086)
        at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428)
        at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
        at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020)
        at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
        at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255)
        at org.eclipse.jetty.server.handler.HandlerList.handle(HandlerList.java:52)
        at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
        at org.eclipse.jetty.server.Server.handle(Server.java:370)
        at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:489)
        at org.eclipse.jetty.server.BlockingHttpConnection.handleRequest(BlockingHttpConnection.java:53)
        at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:960)
        at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:1021)
        at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:865)
        at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235)

        at org.eclipse.jetty.server.BlockingHttpConnection.handle(BlockingHttpConnection.java:72)
        at org.eclipse.jetty.server.bio.SocketConnector$ConnectorEndPoint.run(SocketConnector.java:264)
        at org.eclipse.jetty.server.ssl.SslSocketConnector$SslConnectorEndPoint.run(SslSocketConnector.java:670)
        at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)
        at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)
        at java.lang.Thread.run(Thread.java:744)

2014-12-01 11:01:02,400 [qtp76947376-41] com.netapp.snapcreator.ui.service.SnapCreatorGUILogger ERROR - STORAGE-02112: Retrieving SnapVault status on controll
er [nnadep23] failed with error [Timeout. Could not read API response. (errno=60)]
2014-12-01 11:01:02,400 [qtp76947376-41] com.netapp.snapcreator.ui.service.SnapCreatorGUILogger ERROR - STORAGE-02112: Retrieving SnapVault status on controll
er [nnadep23] failed with error [Timeout. Could not read API response. (errno=60)]

Is there any Timeout Parameter to set the DFM Proxy API timeout ?

Ciao

Tobias

Re: Could not read API response (DFM Proxy)

amarnatr — Sat, 20 Dec 2014 17:39:40 GMT

I don't find any Configurable Snapcreator time out parameter for DFM Proxy API..

Regards,

Amar

topic Could not read API response (DFM Proxy) in Data Protection

Could not read API response (DFM Proxy)

Re: Could not read API response (DFM Proxy)