topic Re: License Expired for 3.2.3 in Data Protection

License Expired for 3.2.3

winkel — Thu, 05 Jun 2025 07:07:26 GMT

I pulled down 3.2.3 today for LINUX and when I attempt to run the server setup I receive error license expired. I downloaded the license this evening, tried multiple times with different keys and I still receive error license expired. Am I missing something?

Re: License Expired for 3.2.3

danielpr — Sun, 10 Oct 2010 14:24:09 GMT

1. copy/paste license key to file called LICENSE
2. Copy LICENSE file to root dir of scServer and if you are using it scAgent

The format of the license file should be:
LICENSE="Key"

Thanks

Daniel

Re: License Expired for 3.2.3

winkel — Sun, 10 Oct 2010 14:43:57 GMT

Hey Daniel,

I did exactly this yesterday. I verified that it finds the license file, as it complains if it doesn't. The format I use in the file is:

LICENSE=53616c7465645f5f4559e072dca15bb2c3cfcc7deca28ea540d7c3a2f45d12831ebe1c693204d8e168bcdda008710739107eccef2acb78f7

I have changed one of the digits as not to post the license but this is the format the key is in.

Take Care,

Paul

Re: License Expired for 3.2.3

ktenzer — Mon, 11 Oct 2010 12:51:21 GMT

If this is unix, make sure you aren't creating the LICENSE file on a windows box and copying it over. Windows adds "^M" to end of each line, so that could explain your problem.

For Unix:

1. vi /path/to/snapcreator/LICENSE

2. LICENSE=<Lincese>

3. :wq - save file

For windows

1. open notepad

2. LICENSE=<License>

3. save as type should be "all files"

4. save file under c:\path\to\snapcreator\LICENSE

Let us know if this helps

Regards,

Keith

Re: License Expired for 3.2.3

winkel — Mon, 11 Oct 2010 13:08:41 GMT

Thanks Keith. Actually used vi.

Re: License Expired for 3.2.3

ktenzer — Mon, 11 Oct 2010 13:20:05 GMT

Ok something is wrong with our license generation tool, here is a 30 day eval license

LICENSE=53616c7465645f5f31528f57bf650d18f27a2bf285298b5aa264317ab5f54b3594130a25e74a43a1c2029f7fa55eb74d41781d4d27a0c41a

If you are doing a deployment you need a permanent license so you need to follow the process to get that, if you need help just send email to snapcreator (internal) DL dl-snapcreator

Regards,

Keith

Re: License Expired for 3.2.3

winkel — Mon, 11 Oct 2010 13:34:09 GMT

Hey Kieth,

I am a DB/Virt CSE in Americas East, I am setting up SC in Dallas Demo lab. The 30 day license worked fine. Should I try back soon to get a more long term license?

Thanks,

Paul Winkel

Re: License Expired for 3.2.3

ktenzer — Mon, 11 Oct 2010 13:45:21 GMT

To get a permanent license send email to dl-snapcreator and make request, just make sure you specify it is for a lab environment (internal only)

Regards,

Keith