topic Re: SME & SMBR Integration in Data Protection

SME & SMBR Integration

jamieerst — Thu, 05 Jun 2025 07:19:04 GMT

Hi,

I have installed the latest versions of SME and SMBR and i am trying to use the integrated feature of SME6 that allows you to restore using SMBR...

when i click the link to "Run SMBR..." i get an error stating that it is not installed... but it definetly is as i can do this manually..

anyone else had any success with this ?

thanks

Jamie

Re: SME & SMBR Integration

sourav — Thu, 28 Jan 2010 07:49:06 GMT

Hi Jamie,

Are you using SMBR 6.0?

Regards,

Sourav.

Re: SME & SMBR Integration

jamieerst — Thu, 28 Jan 2010 08:26:58 GMT

hmm,

good question, ive got a funny feeling its version 5.0, but within the download site on now.netapp.com, i dont believe there is a version 6.0 ???

thanks

Re: SME & SMBR Integration

jamieerst — Thu, 28 Jan 2010 08:29:22 GMT

sorry, my bad...

just checked, there is a version 6 there ...

im sure its wasnt there last time i checked... 😕

thanks

Re: SME & SMBR Integration

jcbettinelli — Fri, 30 Nov 2012 09:38:30 GMT

Hello,

I'm having the same exact issue: "SMBR Software is not installed. Please install it first, and repeat the this operation."

This error messages appears when trying to right-click on a backup in SME, an choosing Run SMBR.

I'm having SnapManager for Exchange 6.0.4 and Single Mailbox Recovery 6.1

Thanks for any help on this.

Re: SME & SMBR Integration

jcbettinelli — Thu, 20 Dec 2012 09:24:52 GMT

Hello,

I've finally been able to solve the issue with the help of the support.

For summary:

SnapManager for Exchange 6.0.4

SMBR 6.1

I did uninstall SMBR 6.1
I installed SMBR 6.0.3
I installed SMBR 6.1

Issue fixed. The SMBR integration is back.

Hope this works for some of you.

Re: SME & SMBR Integration

dtrujillo63 — Wed, 23 Jan 2013 18:18:24 GMT

This also worked for me. Thank you!

Re: SME & SMBR Integration

taner_sagcan — Wed, 13 Feb 2013 22:14:52 GMT

For me too. Thanks!

Re: SME & SMBR Integration

jeffersontowers — Tue, 16 Apr 2013 17:50:49 GMT

worked for me aswell thanks for sharing.

Re: SME & SMBR Integration

DANIELSCHUMACHER — Thu, 18 Apr 2013 15:13:09 GMT

for me not. 😞

Plz can someone explain his server config / installation.

e.g

We will use a dedicated server for the Single MailBox Recovery. (A Server without a Exchange installation)

I have installed a new Win2008 R2 64Bit Server;

Snapdrive 6.4.2

SME 6.0.4

SMBR 6.1

Outlook (for MAPI)

... and SMBR does not work.

THX

Re: SME & SMBR Integration

jeffersontowers — Thu, 18 Apr 2013 16:41:27 GMT

what version of outlook I made the mistake of 2010 and uninstalled and installed 2007

also you probably already tested but confirm you can manually connect a snapshot from one of the exchange snapshot lun directories.

Re: SME & SMBR Integration

DANIELSCHUMACHER — Fri, 19 Apr 2013 09:08:06 GMT

Outlook 2007.

In snapdrive I can see and mount LUNs and snapshots.

Maybe I must install the "Exchange Management Tools" on this server?

Re: SME & SMBR Integration

jeffersontowers — Fri, 19 Apr 2013 15:46:27 GMT

SMBR does not require Exchange Management Tools but SME does so yes in the scenario being discussed here..

SME has alot more requirements so I would review the SME documention and double check everything.

Re: SME & SMBR Integration

DANIELSCHUMACHER — Thu, 25 Apr 2013 14:51:22 GMT

now it works for me too!

My solution for a dedicated Single MailBox Recovery server. (A Server without a Exchange installation)

1. Install SnapDrive (6.4.2) and check if you can manually connect a snapshot / LUN

2. Install Outlook

3. Install Exchange Management Tools

4. Install SME (6.0.4) and check if the windows service are running -> "SnapManager service"

5. DON'T install an SMSQL on this system!!! (It used the same service name as SME)

6. Install SMBR 6.0.3

7. Install/Update SMBR to 6.1

8. If you are use a secondary (SnapVaulted) Storage, check also the Switch Zoning!

Re: SME & SMBR Integration

TESTLAB01 — Thu, 24 Jul 2014 10:16:38 GMT

worked for me too, thanks for sharing.