Data ONTAP DSM Management Service

richard_mackerras — Thu, 05 Jun 2025 05:49:45 GMT

Hi,

If I restart the Windows "Data ONTAP DSM Management Service" will an SQL database using the disks need to be stopped first? Do the disks disconnect and reconnect?

Thanks,

Richard

Versions

The server is Windows Server 2003 Enterprise Edition SP2

Data ONTAP DSM is version 3.5 (3.5.4118.1916).

SnapDrive 6.4.2 (6.4.2.9999)

Host Utilities is 6.0.2 (6.0.4649.1236)

Re: Data ONTAP DSM Management Service

richard_mackerras — Thu, 14 Nov 2013 16:57:55 GMT

The root cause of the trouble appears to have been the Windows Management Instrumentation service and you can stop it and the DSM Management Service without causing trouble.

C:\>net stop "Windows Management Instrumentation"

This will ask if it can stop other services.

SnapDrive

Data ONTAP DSM Management Service

SMS Agent Host

Say yes and let the services stop.

Then restart the services

net start "Windows Management Instrumentation"

net start "SnapDrive"

net start "Data ONTAP DSM Management Service"

net start "SMS Agent Host"

I can now see my disks through SnapDrive and I can see the paths through the "Data ONTAP DSM Management" section in Computer Management.

There was no disruption to the SQL database. All completely safe.

topic Data ONTAP DSM Management Service in Data Protection

Data ONTAP DSM Management Service

Re: Data ONTAP DSM Management Service