topic Re: Snap Creator Framework Agent Install Issue (both v4.1P1 & 4.0P1) AIX 5.3 in Data Protection

Snap Creator Framework Agent Install Issue (both v4.1P1 & 4.0P1) AIX 5.3

cheeleon — Thu, 05 Jun 2025 05:31:07 GMT

Dear Team,

I'm trying to install SCF Agent v4.1P1 on Oracle server (AIX 5.3) but failed to start the agent because of the Java version do not meet the minimum requirement.

Customer is not comfortable to upgrade the default Java version due to the application dependency and etc.

# /Download/snap_agent/scAgent4.1P1/bin/scAgent start

Starting scAgent:

Watchdog: Stopped

Agent: Stopped

Snap Creator Agent requires Java version 1.6.0_24 or greater!

Next, we try to install the Agent v4.0P1 but the setup can't proceed because the default port 9090 has been used by other application, it doesn't allow me to specify new port number (I can do that with v4.1P1 during setup or change it later on "agent.properties" file)

# /Download/snap_agent1/scAgent4.0p1/snapcreator --setup

ERROR: Detected a Snap Creator agent running on 9090! Please stop agent before running setup

# netstat -an | grep -i 9090

tcp4 0 0 *.9090 *.* LISTEN

# ps -ef | grep -i snapc

Appreciate your assistance or advice on this matter

Thanks,

CL YAP

Re: Snap Creator Framework Agent Install Issue (both v4.1P1 & 4.0P1) AIX 5.3

spinks — Thu, 07 Aug 2014 18:47:41 GMT

Hi,

Sorry you're hitting this trouble.

Go to the agent installation path and locate the agent.properties file with the etc subdirectory:

scAgent4.1.0/etc/agent.properties

Edit the agent.properties file and change this DEFAULT_PORT line to an open port:

DEFAULT_PORT=9090

Save the file and retry the installation.

Hope this helps!

John

Re: Snap Creator Framework Agent Install Issue (both v4.1P1 & 4.0P1) AIX 5.3

cheeleon — Tue, 12 Aug 2014 07:08:13 GMT

Hi Spinks,

I'm not able to use v4.1 because of the Java dependency.

I'm using v4.0 now and there is no /etc directory nor agent.properties file to edit the default port 9090

Can you please kindly advice?

Thanks

CL YAP

Re: Snap Creator Framework Agent Install Issue (both v4.1P1 & 4.0P1) AIX 5.3

sivar — Tue, 12 Aug 2014 08:04:06 GMT

Hello CL YAP,

please refer the below thread.

https://communities.netapp.com/thread/30414

There may be other AIX process (like websphere or something) that is running on port 9090.

Hence, snapcreator is simply saying that port is occupied.

You may either use a custom port as mentioned in the above thread.

Or kill the process that occupies 9090 (if unwanted) and restart the agent install.

When you give a custom port for snap creator agent, please remember to use the proper port number in the snapcreator config files.

Thanks,
Siva Ramanathan