SMO backup fail/success notification mail not sent

VAIBHAV_MISHRA — Thu, 05 Jun 2025 06:07:03 GMT

Hi,

I have executed the following command to setup mailing server which completed successfully.

smo notification set -from SMO_XYZ@abc.com -mailhost 10.20.30.40 -mailport 25 -repository -port 1521 -dbname <repository-name> -host HOST1 -login -username smorepo -verbose

But still I don't receive e-mail. I have also set e-mail ID, notifications to be sent.

smo profile update -profile Temp_PROF -notification -failure -email smoadmin@abc.com -subject "DB-name backup fail"

smo profile update -profile Temp_PROF -notification -success -email smoadmin@abc.com -subject "DB-name backup success"

Any help if I am missing any step here.... SMO backup is running fine.

Where to look if mail host details are stored properly?

Many thanks,

Re: SMO backup fail/success notification mail not sent

VAIBHAV_MISHRA — Thu, 21 Mar 2013 06:28:26 GMT

Hi All,

I have resolved this issue myself by updating SMO profile. See below details I could able to compile for any of us face any such issue.

Observation:

I found in SMO profile in Notification body under Success operation recipients e-mail address was washed out when I updated my profile as per commands given in my post above.

HosName:[/]#smo profile show -profile Temp_PROF -verbose

Profilename: Temp_PROF

Notification:

Success operation

Failure operation

E-mail ID: smoadmin@abc.com

E-mail Subject: SMO DB-Name backup failed

When I once more did smo profile update for the successful backup, then I found in smo profile show o/p that Success operation of notification body got recipients e-mail address updated BUT THIS TIME Failure operation body configuration washed out. HOWEVER I started getting successful backup mail.
WHY I was not getting successful backup notification for the first time I updated my profile is because I run smo profile update for failure backup after I ran smo profile update for successful. Therefore it had deleted Successful operation configuration details in profile under notification body.
NOW WHY it is only saving either one notification configuration (Success/Failed) is yet to be find out. Not sure if I can declare it a bug or burt.

Anyway, here is in brief step as how I fixed the issue of not getting SMO backup success notification mails.

I updated smo profile update only for success. I didn't do for failed operation or else it will again wipe out success operation configurations.

smo profile update -profile Temp_PROF -notification -success -email smoadmin@abc.com -subject "DB-name backup success"

Once I update profile and checked the O/P of smo profile show, I could see Success operation configuration there....and also getting mails in my inbox.

topic SMO backup fail/success notification mail not sent in Data Protection

SMO backup fail/success notification mail not sent

Re: SMO backup fail/success notification mail not sent