topic Re: Sending email from Snap Creator Windows Server - how? in Data Protection

Sending email from Snap Creator Windows Server - how?

mshearer — Thu, 05 Jun 2025 06:12:22 GMT

I am attempting to send an email form Snap Creator and these commands work from the command line or from a batch file, however when I try to use the command via the event configuration the job gets to the event task and just stops at that point and never returns. I have tried changing the SC server process to start as a service with a domain account rather than the local system account and have the same behavior. So has anyone done this before or what exactly am I missing here? This I would say is a powershell issue, but I am not 100% sure on that and just wanted to see if anyone else has some feedback. Thank you.

###########################

### Event Configuration ###

###########################

NTAP_ASUP_ERROR_ENABLE=N

SENDTRAP=C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe -noprofile -command "& {Send-MailMessage -to mattshearer@lab.stl -from snapcreator@dfm.lab.stl -subject MSG -SmtpServer smtp.lab.stl}"

SUCCESS_TRAP=C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe -noprofile -command "& {Send-MailMessage -to mattshearer@lab.stl -from snapcreator@dfm.lab.stl -subject MSG -SmtpServer smtp.lab.stl}"

SUCCESS_MSG=INFO: NetApp Snap Creator Framework Backup for %SNAME ACTION: %ACTION POLICY: %SNAP_TYPE finished successfull

Just to make sure everything was working I confirmed that I could send events to windows events - https://communities.netapp.com/docs/DOC-9247

Notes

SC Version 3.6.0 from the NOW site

Windows Version 2008 R2 Enterprise SP1

Re: Sending email from Snap Creator Windows Server - how?

sivar — Thu, 10 Jan 2013 18:24:49 GMT

Hello Matt,

Please try to include -Credential<PSCredential> to your powershell script and supply username along with other options.

(like "User01" or "Domain01\User01")

I suspect, snapcreator as such is unable to send emails, and having a domain account like domain\username might break thru.

Thanks,
Siva Ramanathan

Snapcreator Community Moderator

Re: Sending email from Snap Creator Windows Server - how?

mshearer — Thu, 10 Jan 2013 20:39:21 GMT

Ok, so I am closer now than I was before, the SUCCESS_TRAP works, the SENDTRAP does not, basically the message needs to be single quoted to be interpreted properly by powershell, so I manually single quoted the SUCCESS_MSG, now trying to figure out how to do that for the MSG variable...

Changes:

-Need to have the Snap Creator service started by a domain user rather than local user

-Need to have powershell.exe in your path

-Had to place single tick quotes around the message in the SUCCESS_MSG variable

###########################

### Event Configuration ###

###########################

NTAP_ASUP_ERROR_ENABLE=N

SENDTRAP=powershell.exe -noprofile -command "& {Send-MailMessage -to mattshearer@lab.stl -from snapcreator@dfm.lab.stl -subject %MSG -SmtpServer smtp.lab.stl}" < nul

SUCCESS_TRAP=powershell.exe -noprofile -command "& {Send-MailMessage -to mattshearer@lab.stl -from snapcreator@dfm.lab.stl -subject %SUCCESS_MSG -SmtpServer smtp.lab.stl}" < nul

SUCCESS_MSG='INFO: NetApp Snap Creator Framework Backup for %SNAME ACTION: %ACTION POLICY: %SNAP_TYPE finished successfull'

Re: Sending email from Snap Creator Windows Server - how?

sivar — Thu, 10 Jan 2013 20:48:52 GMT

Awesome!.

SENDTRAP=powershell.exe -noprofile -command "& {Send-MailMessage -to mattshearer@lab.stl -from snapcreator@dfm.lab.stl -subject '%MSG' -SmtpServer smtp.lab.stl}" < nul

Will including the single quotes around %MSG work as you want?

Re: Sending email from Snap Creator Windows Server - how?

mshearer — Thu, 10 Jan 2013 20:57:53 GMT

So this is now working and here is the configuration I am using:

How I got this to work:

-Need to have the Snap Creator service started by a domain user rather than local user

-Need to have powershell.exe in your path

-Need to have the < nul at the end of the line of the powershell input

-Have a single tick with a space before and a space after the %MSG and %SUCCESS_MSG variables in the SENDTRAP and SUCCESS_TRAP variables

###########################

### Event Configuration ###

###########################

NTAP_ASUP_ERROR_ENABLE=N

SENDTRAP=powershell.exe -noprofile -command "& {Send-MailMessage -to mattshearer@lab.stl -from snapcreator@dfm.lab.stl -subject ' %MSG ' -SmtpServer smtp.lab.stl}" < nul

SUCCESS_TRAP=powershell.exe -noprofile -command "& {Send-MailMessage -to mattshearer@lab.stl -from snapcreator@dfm.lab.stl -subject ' %SUCCESS_MSG ' -SmtpServer smtp.lab.stl}" < nul

SUCCESS_MSG=INFO: NetApp Snap Creator Framework Backup for %SNAME ACTION: %ACTION POLICY: %SNAP_TYPE finished successfull

Re: Sending email from Snap Creator Windows Server - how?

sivar — Thu, 10 Jan 2013 21:01:53 GMT

Thanks much for your efforts in making this work.

I shall discuss this with developers and see if this can be streamlined. (given that we support various Operating Systems)

Re: Sending email from Snap Creator Windows Server - how?

mshearer — Thu, 10 Jan 2013 21:07:05 GMT

Thanks for the recommendation, yep by placing a single quote on each side with a space I realized it worked and I did not have to make any other special changes, single quote on both sides otherwise made it interpret as a sting i.e. as '%MSG' instead of SNAPCREATOR MESSAGE...

Re: Sending email from Snap Creator Windows Server - how?

debpearenetapp — Thu, 12 Sep 2013 23:18:31 GMT

Have you made this work with the new version of SanpCreator 4.0p1?

Re: Sending email from Snap Creator Windows Server - how?

mshearer — Fri, 13 Sep 2013 00:46:04 GMT

I have not tested this out, but will give it a shot and let you know.

Re: Sending email from Snap Creator Windows Server - how?

Sudheer — Wed, 01 Oct 2014 19:02:13 GMT

Hi, thanks for figuring this out. In your script, I dont understand what has to be replaced with "snapcreator@dfm.lab.stl". Include my network email id like snapcreator@xxxx.net ? Please advise.

Thanks.