3.6 to 4.1 upgrade RBAC forbidden

MASUPPORT — Thu, 05 Jun 2025 05:27:23 GMT

After upgrade the login GUI returns error 500 when i try to logon.

Did a reset with

/install_path/scServer4.1/snapcreator --credentials

INFO: CLI credentials stored successfully

This works, but when i try to logon:

500 Connect failed: connect: No connection could be made because the target mach
ine actively refused it.; No connection could be made because the target machine
actively refused it. at /<C:\Program Files\NetApp\Snap_Creator_Framework\scServ
er4.1.1\snapcreator.exe>SnapCreator/Service/Rbac.pm line 181

.http.HTTPException: HTTP response '403: Forbidden' when communicating with https://1.1.1.1:8443/services/v1/RbacService

When u browse the https://1.1.1.1:8443/services/v1/RbacService it asks for credentials, but nothing works. Server restarted etc.

Any idea's?

Re: 3.6 to 4.1 upgrade RBAC forbidden

MASUPPORT — Wed, 15 Oct 2014 13:53:39 GMT

it's the cryptic way to say wrong username/password.

The credentials are not carried over from the previous version, the box that asks for the serial of netapp with username & pwd, are the new credentials for snapcreator.

topic 3.6 to 4.1 upgrade RBAC forbidden in Data Protection

3.6 to 4.1 upgrade RBAC forbidden

Re: 3.6 to 4.1 upgrade RBAC forbidden