OSSV job not working after upgrade to SC 4.1P1

REISTTELECOM — Thu, 05 Jun 2025 05:40:08 GMT

Hello community,

I've just upgraded to SC version 4.1P1, but after trying to start the first backup job, I receive the following error in the out.log:

[2014-03-20 11:04:54,806] ERROR: Task: ossvSnapVault with config:TVN@TRFILE01_OSSV failed

java.lang.NullPointerException: null

at com.netapp.snapcreator.workflow.task.OssvSnapVault.containsVolume(OssvSnapVault.java:463) ~[workflow.jar:na]

at com.netapp.snapcreator.workflow.task.OssvSnapVault.removeInvalidVolumes(OssvSnapVault.java:437) ~[workflow.jar:na]

at com.netapp.snapcreator.workflow.task.OssvSnapVault.execute(OssvSnapVault.java:94) ~[workflow.jar:na]

at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:49) [workflow.jar:na]

at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:18) [workflow.jar:na]

at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) [na:1.7.0_09]

at java.util.concurrent.FutureTask.run(Unknown Source) [na:1.7.0_09]

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [na:1.7.0_09]

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.7.0_09]

at java.lang.Thread.run(Unknown Source) [na:1.7.0_09]

########## Application not defined. Skipping Unquiesce task ##########

########## Agent Workflow Finalization ##########

[2014-03-20 11:04:54,813] INFO: Agent Workflow Finalization started

[2014-03-20 11:04:55,302] INFO: Agent Workflow Finalization finished successfully

########## Snap Creator Framework 4.1P1 failed ##########

[2014-03-20 11:04:55,320] INFO: Pre Exit commands are not defined. Skipping !

I am still using the old 4.0 agent, may this be an issue perhaps?

BR Stephan

Re: OSSV job not working after upgrade to SC 4.1P1

sivar — Thu, 20 Mar 2014 14:07:47 GMT

Stephan,

The 4.1 server can surely work with 4.0 agent.

If possible please provide a scdump to sivar at netapp.com

I shall test this in the lab and get back to you.

Thanks,
Siva Ramanathan