topic AIX 5.3 Snapdrive 4.2 not working in Data Protection

AIX 5.3 Snapdrive 4.2 not working

peterkain42 — Thu, 05 Jun 2025 06:44:15 GMT

We recently purchased and setup a FAS3240 running 8.0.1P5 and I'm having trouble with Snapdrive on our AIX host.

After installing Snapdrive 4.2 I can run some commands, but can't create a snapshot.

The LUNs mounted on the host via FC were created on the filer not w/ Snapdrive but the snapdrive command doesn't associate them with the hosts.

We can lists the LUNs (see below). Notice we see the LUNs with the "sanlun" command.

We made just a couple changes to the snapdrive.conf file:

autosupport-enabled=on # Enable autosupport flag

default-transport="FCP" # Transport type to use for storage provisioning, when a decision is needed

multipathing-type="NativeMPIO" # Multipathing software to use when more than one multipathing solution is available. Possible values are 'DMP', 'NativeMPIO' or 'none'

We use AIX LVM and JFS2 which are defaults.

Details:

FAS3240A> options trusted.hosts

trusted.hosts * (same value required in local+partner)

AIX 5.3 TL 12

- Snapdrive 4.2 for AIX installed

bash-2.05b# lslpp -l | grep -i snap

NetApp.snapdrive 4.2.0.0 COMMITTED Network Appliance SnapDrive

- Snapdrive Utilties installed

bash-2.05b# lslpp -l | grep -i utilit

NetApp.MPIO_Host_Utilities_Kit.config

5.1.0.0 COMMITTED NetApp MPIO PCM Host Utilities

NetApp.MPIO_Host_Utilities_Kit.fcp

5.1.0.0 COMMITTED NetApp MPIO PCM Host Utilities

NetApp.MPIO_Host_Utilities_Kit.pcmodm

5.1.0.0 COMMITTED NetApp MPIO PCM Host Utilities

- the sanlun command sees the LUNs and they are mounted and active

bash-2.05b# sanlun lun show

controller: lun-pathname device filename adapter protocol lun size lun state

FAS3240A: /vol/freyroot/freyrootlun01 hdisk35 fcs0 FCP 100g (107374182400) GOOD

FAS3240A: /vol/frey/freylun01 hdisk36 fcs0 FCP 200g (214748364800) GOOD

FAS3240A: /vol/frey02/freylun02 hdisk37 fcs0 FCP 300.0g (322163441664) GOOD

FAS3240A: /vol/frey03/freylun03 hdisk38 fcs0 FCP 150g (161061273600) GOOD

bash-2.05b# snapdrive version

snapdrive Version 4.2P1

Snapdrive Daemon Version 4.2P1

# snapdrive config list

username appliance name appliance type

--------------------------------------------

snapdrvaix 10.65.2.135 StorageSystem

snapdrvaix 10.65.2.137 StorageSystem

# snapdrive snap list -filer 10.65.2.135

snap name host date snapped

--------------------------------------------------------------------------------

10.65.2.135:/vol/root:hourly.0 non-snapdrive snapshot

10.65.2.135:/vol/root:hourly.1 non-snapdrive snapshot

10.65.2.135:/vol/root:nightly.0 non-snapdrive snapshot

...

10.65.2.135:/vol/papayasg3:FAS3210(1573774893)_papayasg3_mirror.1 non-snapdrive snapshot

...

# snapdrive storage list -all

0001-185 Command error: storage show failed: no NETAPP devices to show or add the host to the trusted hosts (options trusted.hosts) and enable SSL on the storage system or retry after changing snapdrive.conf to use http for storage system communication and restarting snapdrive daemon.

# snapdrive snap -fs /u02 -snapname my_snap

0001-023 Admin error: Unable to discover all LUNs in file system /u02.

Devices not responding: /dev/hdisk36, /dev/hdisk37, /dev/hdisk38

Please check the LUN status on the storage system and bring the LUN online if necessary or add the host to the trusted hosts (options trusted.hosts) and enable SSL on the storage system or retry after changing snapdrive.conf to use http for storage system communication and restarting snapdrive daemon.

-- Running # snapdrive storage list -filer 10.65.2.137

LUNs not connected to this host:

lun path size state

----------------------------- ------ ------

10.65.2.135:/vol/bragi/bragilun01 895.1g online

10.65.2.135:/vol/papayasg1/papayasg1db 200.0g online

10.65.2.135:/vol/frey/freylun01 200g online

10.65.2.135:/vol/fulla/fullalun01 200g online

10.65.2.135:/vol/gefjon/gefjonlun01 100g online

10.65.2.135:/vol/heimdall/heimdalllun01 175.0g online

10.65.2.135:/vol/hild/hildlun02 100g online

10.65.2.135:/vol/hild/hildlun01 195.0g online

10.65.2.135:/vol/idun/idunlun01 145.0g online

10.65.2.135:/vol/papayasg2/papayasg2db 200.0g online

10.65.2.135:/vol/bragiroot/bragirootlun01 100g online

10.65.2.135:/vol/freyroot/freyrootlun01 100g online

10.65.2.135:/vol/fullaroot/fullarootlun01 100g online

10.65.2.135:/vol/gefjonroot/gefjonrootlun01 100g online

10.65.2.135:/vol/heimdallroot/heimdallrootlun01 100g online

10.65.2.135:/vol/hildroot/hildrootlun01 100g online

10.65.2.135:/vol/idunroot/idunrootlun01 100g online

10.65.2.135:/vol/lokiroot/lokirootlun01 100g online

10.65.2.135:/vol/loki/lokilun02 100g online

10.65.2.135:/vol/loki/lokilun01 195.0g online

10.65.2.135:/vol/bragiu02/bragilun02 495.0g online

10.65.2.135:/vol/bragiu03/bragilun03 295.0g online

10.65.2.135:/vol/frey02/freylun02 300.0g online

10.65.2.135:/vol/frey03/freylun03 150g online

...

Re: AIX 5.3 Snapdrive 4.2 not working

aborzenkov — Thu, 06 Oct 2011 03:10:08 GMT

Are WWPW of local adapters correctly found? What is result of

sanlun fcp show adapter -v

sanlun fcp show adapter -c

And on filer

igroup show -v <the name of your AIX igroup

AIX 5.3 Snapdrive 4.2 not working

peterkain42 — Thu, 06 Oct 2011 17:12:48 GMT

Note: The LUNs were created on the filer, not through snapdrive.

bash-2.05b# sanlun fcp show adapter -v

adapter name: fcs0

WWPN: 10000000c946c36a

WWNN: 20000000c946c36a

driver name: /usr/lib/drivers/pci/efcdd

model: df1000fa

model description: FC Adapter

serial number: 1B524039C9

hardware version: Not Available

driver version: 5.3.12.4

firmware version: 191105

Number of ports: 1

port type: Fabric

port state: Operational

supported speed: 2 GBit/sec

negotiated speed: 2 GBit/sec

OS device name: fcs0

adapter name: fcs1

WWPN: 10000000c94060bb

WWNN: 20000000c94060bb

driver name: /usr/lib/drivers/pci/efcdd

model: df1000fa

model description: FC Adapter

serial number: 1F4330AAAF

hardware version: Not Available

driver version: 5.3.12.4

firmware version: 191105

Number of ports: 1

port type: Fabric

port state: Operational

supported speed: 2 GBit/sec

negotiated speed: 2 GBit/sec

OS device name: fcs1

bash-2.05b# sanlun fcp show adapter -c

Enter this controller command to create an initiator group for this system:

igroup create -f -t aix "frey.pepperdine.edu" 10000000c946c36a 10000000c94060bb

FAS3240A> igroup show -v frey

frey (FCP):

OS Type: aix

Member: 10:00:00:00:c9:46:c3:6a (logged in on: vtic, 0c)

Member: 10:00:00:00:c9:40:60:bb (logged in on: vtic, 0d)

Pset: freyboot

ALUA: Yes

AIX 5.3 Snapdrive 4.2 not working

peterkain42 — Thu, 06 Oct 2011 17:19:22 GMT

Our VAR and then we checked that our hardware/software is supported in the Support Matrix. But when I run the sdconfcheck the last line doesn't look right (i'm going to post this as separate question just so more people may see it).

bash-2.05b# ls

sdconfcheck snapdrive snapdrived

bash-2.05b# ./sdconfcheck check

Detected PowerPC Architecture

Detected IBM AIX OS

Detected FCP on AIX

Detected AIX JFS File System

Detected AIX JFS2 File System

Detected AIX Native LVM

Detected AIX Native MPIO

Did not find any supported cluster solutions.

Detected IBM AIX FCP Support Kit 4.1

Detected IBM AIX iSCSI Initiator Support Kit 1.1

Did not find any supported configurations by SDU Version 4.2

AIX 5.3 Snapdrive 4.2 not working

peterkain42 — Thu, 06 Oct 2011 17:57:57 GMT

Additional info:

snapdrive.conf:

multipathing-type="NativeMPIO" # Multipathing software to use when more than one multipathing solution is available. Possible values are 'DMP', 'NativeMPIO' or 'none'

- on the AIX host

# snapdrive storage create -lun my_test_lun:/vol/aaa -lunsize 1g

0001-852 Command error: Bad lun name: my_test_lun:/vol/aaa - format not recognized, missing lun short name. Correct format is my_test_lun:/vol/aaa/mylun

# snapdrive storage create -lun my_test_lun:/vol/aaa/my_test_lun -lunsize 1g

0001-136 Admin error: Unable to log on to storage system: my_test_lun

Please set user name and/or password for my_test_lun, i.e.

snapdrive config set root my_test_lun or

Please set the management interface for my_test_lun to be used as data interface, i.e.

snapdrive config set -mgmtpath <mgmtpath> my_test_lun

# snapdrive storage create -fs /mnt/test -fstype jfs2 -lun 10.65.2.135:/vol/aaa/my_test_lun -lunsize 10m -nolvm

LUN 10.65.2.135:/vol/aaa/my_test_lun ... created

mapping new lun(s) ... done

discovering new lun(s) ... *failed*

Cleaning up ...

- LUN 10.65.2.135:/vol/aaa/my_test_lun ... deleted

0001-476 Admin error: Unable to discover the device associated with 10.65.2.135:/vol/aaa/my_test_lun. If multipathing in use, there may be a possible multipathing configuration error.

Please verify the configuration and then retry.

- at the same time on the filer

Thu Oct 6 10:48:43 PDT [FAS3240A: app.log.info:info]: frey.pepperdine.edu: snapdrive 4.2P1: (1) daemon started: protos=, Connect Luns=0, dgs=0, hvs=0, fs=0, host_name=frey.pepperdine.edu, host_os=AIX, host_os_release=5, host_os_version=3, No of controller=2, PM/RBAC=native

Thu Oct 6 10:52:51 PDT [FAS3240A: lun.map:info]: LUN /vol/aaa/my_test_lun was mapped to initiator group frey.pepperdine.edu_fcp_SdIg=4

Thu Oct 6 10:53:16 PDT [FAS3240A: lun.map.unmap:info]: LUN /vol/aaa/my_test_lun unmapped from initiator group frey.pepperdine.edu_fcp_SdIg

Thu Oct 6 10:53:16 PDT [FAS3240A: lun.destroy:info]: LUN /vol/aaa/my_test_lun destroyed

Thu Oct 6 10:53:36 PDT [FAS3240A: app.log.alert:ALERT]: frey.pepperdine.edu: snapdrive 4.2P1: (4) storage create failed: protos=, Connect Luns=0, dgs=0, hvs=0, fs=0, host_name=frey.pepperdine.edu, host_os=AIX, host_os_release=5, host_os_version=3, No of controller=2, PM/RBAC=native,1476: Unable to discover the device associated with 10.65.2.135:/vol/aaa/my_test_lun. If multipathing in use, there may be a possible multipathing configuration error. Please verify the configuration and then retry.

Re: AIX 5.3 Snapdrive 4.2 not working

aborzenkov — Thu, 06 Oct 2011 18:24:43 GMT

For some reasons it finds old version of host utilities. It could be the cause of your problem.