topic SMO not working in Data Protection

SMO not working

saranraj456 — Thu, 05 Jun 2025 06:49:04 GMT

Hi All,

Can anyone please provide me the basic troubleshoting steps for SMO ?

We are using the SMO application on Solaris servers,They have done patching on host side.From that SMO backup is not working ,please someone provide me the steps need to check for this issue

I suspect any of the services might me disabled,clarify me on this regard.

Cheers,

Saran

SMO not working

3GISSMORACLE — Mon, 08 Aug 2011 07:23:50 GMT

Hi Saran,

Could you please post the log file after running 'backup' operation. ?

Regards/Tien

Re: SMO not working

saranraj456 — Mon, 08 Aug 2011 19:15:48 GMT

Hi,

I am not able to view the repository of the database in the SMO GUI getting a note in the bottom of the window "unable to access a repository".I was new to SMO and i didn't how to check the logs .Can you please provide me the basic trouble shooting steps i have to follow ? I was suspecting there was no contact between oracle and SMO .Please shed some light on it.

Cheers,

Saran

SMO not working

3GISSMORACLE — Thu, 11 Aug 2011 08:11:44 GMT

Hi Saran,

-Try to log on a windows server 2003 .

-Open IExplorer ( 6 or 8 )

-Default port for Web GUI : 27214

https:// hostname (server name in which SMO software is installed ):27214.

For mer info , read Administration and Guide

Hope this help

Regards/Tien

Re: SMO not working

saranraj456 — Sat, 13 Aug 2011 18:11:56 GMT

Hi Tien,

Thanks for your answer!

The issue got resolved now.The problem is in oracle user been locked state after unlocking it was working.

Cheers,

Saran

SMO not working

simon_campbell — Mon, 15 Aug 2011 01:14:25 GMT

Hi All,

We have also seen these problems in the past when Oracle accounts become locked or expire,

The default log location for Linux is: '/opt/NetApp/smo/log' I believe it is the same for Solaris.

If you are able to connect to your repository you can open your Database profile right click on the backup job > select properties > select the logs tab and view the job logs that way.

regards,

Simon