topic Help with SnapManager server is busy issue. in Data Protection

Help with SnapManager server is busy issue.

praneeth_vegunta — Thu, 05 Jun 2025 07:13:21 GMT

I have a SnapManager running on version 5.0. We have a clustered windows server and configured Snapmanager backups for sql server.

everything was working fine untill a week ago where we keep seeing messages as below.

[18:01:27.664] Get all destination volumes state successfully.

[18:01:27.664] SnapManager server is busy, please wait...

[18:01:37.664] Re-trying...

[18:01:37.664] Error Code: 0xc0040817 There is another SnapManager operation currently in progress on this server. Please retry this operation after the conclusion of current job.

any Help is much appreciated.

Thanks,

Praneeth.

Re: Help with SnapManager server is busy issue.

olson — Thu, 17 Jun 2010 21:25:09 GMT

.Hello,

Start with the service. Restart Snapmanager for X service. You should then look for overlaping jobs or long running jobs to ensure they are schedule spaced out correctly.

Regards,

John

Re: Help with SnapManager server is busy issue.

dalemarshall — Thu, 04 Nov 2010 12:04:09 GMT

I've got this same issue.

I can't see any overlapping jobs. If I look in SQL studi Manager I can see that all the jobs are idle.

As soon as I restart the SnapManager service it's find but then a couple of days later I'll get the same issue.

Re: Help with SnapManager server is busy issue.

praneeth_vegunta — Thu, 04 Nov 2010 13:25:44 GMT

I would suggest deleting any jobs relating to SNAP manager for sql server, restart the sql services and then recreate them.

Thanks,

Praneeth.