topic Re: snapmanager 2 virtual infrastructure exchange07 server freezes in Data Protection https://community.netapp.com/t5/Data-Protection/snapmanager-2-virtual-infrastructure-exchange07-server-freezes/m-p/8293#M9237 <HTML><HEAD></HEAD><BODY><P>Hi</P><P></P><P> </P><P></P><P>I believe this is caused by the VMware VSS writer conflicting with the VSS writer Snapdrive installs (are you using Application SnaMAnagers ? )For those VMs you will need to remove the VMware VSS writer I believe for the SMVI backups to complete error free. You could also open a support case so that NGS can take a look at it to make sure what the issue is.</P><P></P><P> </P><P></P><P>Regards</P><P></P><P>Amrita</P></BODY></HTML> Thu, 27 May 2010 06:06:28 GMT amritad 2010-05-27T06:06:28Z snapmanager 2 virtual infrastructure exchange07 server freezes https://community.netapp.com/t5/Data-Protection/snapmanager-2-virtual-infrastructure-exchange07-server-freezes/m-p/8281#M9234 <HTML><HEAD></HEAD><BODY><P>We are new netapp customer and have VI SnapManager setup to snap all our vm's once a day. When this happens our exchange server loses network connectivity for about 2 minutes.</P><P></P><P>Anyone who can assist, i would appreciate it.</P><P></P><P>thanks </P></BODY></HTML> Thu, 05 Jun 2025 07:14:50 GMT https://community.netapp.com/t5/Data-Protection/snapmanager-2-virtual-infrastructure-exchange07-server-freezes/m-p/8281#M9234 netappcha 2025-06-05T07:14:50Z Re: snapmanager 2 virtual infrastructure exchange07 server freezes https://community.netapp.com/t5/Data-Protection/snapmanager-2-virtual-infrastructure-exchange07-server-freezes/m-p/8286#M9235 <HTML><HEAD></HEAD><BODY><P>Hi</P><P>Do you see any error messages ?</P><P></P><P>Regards</P><P>Amrita</P></BODY></HTML> Thu, 06 May 2010 09:38:22 GMT https://community.netapp.com/t5/Data-Protection/snapmanager-2-virtual-infrastructure-exchange07-server-freezes/m-p/8286#M9235 amritad 2010-05-06T09:38:22Z Re: snapmanager 2 virtual infrastructure exchange07 server freezes https://community.netapp.com/t5/Data-Protection/snapmanager-2-virtual-infrastructure-exchange07-server-freezes/m-p/8289#M9236 <HTML><HEAD></HEAD><BODY><P> There are no specific issues that i see, but the exchange server also has Backup Exec 2010 Windows Agent install for backing up Exchange database. I do see these two in the system event log:</P><P></P><P>The BeVssProvider service entered the running state.<BR />The Volume Shadow Copy service entered the running state.</P><P></P><P>I also found this article that isnt 100% my scenerio but close:</P><P></P><P><A href="http://seer.entsupport.symantec.com/docs/316570.htm" target="_blank">http://seer.entsupport.symantec.com/docs/316570.htm</A></P><P></P><P>Im wondering if the two VSS are conflicting?</P></BODY></HTML> Wed, 26 May 2010 21:41:34 GMT https://community.netapp.com/t5/Data-Protection/snapmanager-2-virtual-infrastructure-exchange07-server-freezes/m-p/8289#M9236 netappcha 2010-05-26T21:41:34Z Re: snapmanager 2 virtual infrastructure exchange07 server freezes https://community.netapp.com/t5/Data-Protection/snapmanager-2-virtual-infrastructure-exchange07-server-freezes/m-p/8293#M9237 <HTML><HEAD></HEAD><BODY><P>Hi</P><P></P><P> </P><P></P><P>I believe this is caused by the VMware VSS writer conflicting with the VSS writer Snapdrive installs (are you using Application SnaMAnagers ? )For those VMs you will need to remove the VMware VSS writer I believe for the SMVI backups to complete error free. You could also open a support case so that NGS can take a look at it to make sure what the issue is.</P><P></P><P> </P><P></P><P>Regards</P><P></P><P>Amrita</P></BODY></HTML> Thu, 27 May 2010 06:06:28 GMT https://community.netapp.com/t5/Data-Protection/snapmanager-2-virtual-infrastructure-exchange07-server-freezes/m-p/8293#M9237 amritad 2010-05-27T06:06:28Z