topic Re: Snapdrive 6.2 unable to list storage system license in Data Protection

Snapdrive 6.2 unable to list storage system license

sarbjit — Thu, 05 Jun 2025 07:16:28 GMT

While trying to add a storage system from a windows 2003 SP1 server,we are getting the below message :

Storage details :

ONTAP : 7.3.2

Snapdrive Windows 6.2

MPIO is not installed

NOTE:

ssl is configured on the storage and the partner controller can be added successfully using snapdrive.

Snapdrive service account criteria has been met and same is being used to connect to the partner controller.We have also added the service account as administrators on the storage controllers.

While trying to use http as the transport protocol the below error is received :

Same configuration works on the partner controller.

Any pointers in troubleshooting this will be useful.

Thanks in advance.

Re: Snapdrive 6.2 unable to list storage system license

watan — Tue, 06 Apr 2010 13:05:44 GMT

You noted SSL is configured but are using http as the transport. Does it work with HTTPS or RPC?

May want to take a OntapWinDC to review the errors.

Re: Snapdrive 6.2 unable to list storage system license

ogra — Tue, 06 Apr 2010 13:29:43 GMT

Hi,

I think it was not able to communicate with the controller initally.

We re-configured the Snapdrive and were able to add the storage systems.

Sarbjit - I think you can mark this thread answered with your comments.

Re: Snapdrive 6.2 unable to list storage system license

watan — Tue, 06 Apr 2010 13:45:55 GMT

That's good news. Please do share the fix if it was something unusual.

Thanks!